Telecom Operation Manager

Professional telecommunication services offered include feasibility studies, site acquisition, conceptual & engineering design, installation and supervision, commissioning, optimization, integration, deployment and network maintenance and systems ongoing support.

The telecommunications operations manager is a key role for telecommunication organizations in the smooth functioning of the network and customer satisfaction by providing optimal and continuous service to the clients.

The telecom operation manager’s role is to manage the daily activities, check on the service quality, and ensure that the telecom systems are reliable and complete, but also they need to observe all the standards and regulations of the industry.

The telecommunications operations manager is a key role for telecommunication organizations in the smooth functioning of the network and customer satisfaction by providing optimal and continuous service to the clients.

The telecom operation manager’s role is to manage the daily activities, check on the service quality, and ensure that the telecom systems are reliable and complete, but also they need to observe all the standards and regulations of the industry.

Responsibilities & Skills:

• Supervision of daily telecom operation remains vital for the maintenance of network reliability and efficiency.
• Oversee and administer operational performance measures to sustain continuous development.
• Plan, oversee problems, and resolve issues related to the telecommunication systems and infrastructure.
• Interacts with cross-functional teams, suppliers, and stakeholders to fulfill operational objectives.
• Implement strategies to reduce downtime and improve the efficiency of service delivery.
• Make sure that the telecom industry regulations, standards, and quality measurements are followed.
• Develop budgets for telecommunication operations and reduce operating costs as well.
• Organize and teach staff to improve their work performance and technical know-how.
• Develop and apply new ideas for improving the telecommunication service to a high standard.
• Work with the leaders to coordinate the operational plans with the organizational goals.

Qualifications and Certifications

• Telecommunications engineering
• Electrical engineering
• Information technology
• Computer science
• Related field.
• Master’s degree in telecommunications, information technology, business administration (MBA), or related field.
• Professional certifications of Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), and others are suggested.

Skills and Expertise

The following is the list of required skill sets and experience for the role of telecom operation manager:

• 8- 12 years of prior professional experience in telecommunications operations, network management, or related roles.
• Understanding of networking protocols, network architecture (LAN, WAN, Wi-Fi, WiMAX), cloud computing platforms (AWS, Azure, Google Cloud), etc.
• Knowledge of standards, rules and regulations of telecommunication industry.
• Good communication and interpersonal skills.
• Crisis management and project management skills.
• Organizational skills and time management ability.
• Strong leadership and team management skills.
• Ability to think and act strategically in solving issues.
• High attention to detail and situations.

Interested Candidates are requested to submit their applications (CV and Cover letter) by email to info@professionaltrack.net by mentioning the job title and vacancy number in the subject line of your emails otherwise your applications will not be accepted.