Helpdesk Assistant (Female) (Call for CVs)

Vision Development Organization (VDO), founded in 2015 by Afghan women leaders, is a national, women-led NGO dedicated to advancing the dignity, resilience, and leadership of women, youth, and marginalized communities. Despite Afghanistan’s complex humanitarian and governance challenges, VDO has grown into a trusted, principled, and adaptive organization, delivering programs in protection, education, livelihoods, social inclusion, and community development across multiple provinces. Anchored in integrity, accountability, and operational excellence, VDO upholds strong governance, safeguarding, and compliance standards while championing women’s leadership and equitable, high-quality service delivery.

• Operate helpdesk services during emergency response activities and distributions.
• Receive complaints, feedback, referrals, and beneficiary inquiries in a respectful and confidential manner.
• Support women and vulnerable groups in accessing information and assistance. Record complaints and feedback using approved systems and refer cases to relevant departments when necessary.
• Promote accountability, safeguarding, protection, and community awareness mechanisms.
• Support crowd management and communication during field activities.

• High school diploma or Bachelor’s degree preferred.
• Minimum 2 years of community engagement or helpdesk experience.
• Strong communication and interpersonal skills.
• Experience working with women and vulnerable populations preferred.
• Local language fluent – English preferred

Vision Development Organization (VDO) is accepting CVs and applications from qualified candidates from 13 June 2026 to 27 June 2026 to establish a candidate roster (database) for future employment opportunities. Eligible applicants with relevant qualifications and work experience are encouraged to apply through the Google Form available below on the website. Shortlisted candidates will be included in the roster and considered for vacancies based on project needs. The opportunity is open to both women and men, and Mahram expenses for female staff will be supported where applicable. Applicants without internet access may submit a hard copy of their CV & Cover Letter to the VDO Nangarhar Provincial Office.

Address: Nangarhar Provincial Office
District 3, Street 3, House 06 Arabha Roundabout, Opposite the Provincial Police Command, Jalalabad City, Nangarhar Province, Afghanistan.

All qualified candidates are requested to copy and open the below given link and follow the instructions:

https://docs.google.com/forms/d/e/1FAIpQLSfcmvt_QSlTpdKv-MlZ45_R0rU98mYF72rEaFh-b_CTOfUHjA/viewform?usp=sharing&ouid=109440621383724205465

applications received without a given link and/or online system will be disqualified and removed from the entire process. 

Shortlisted candidates will be directly contacted for a written test or interviews. If you are not contacted Two or Three Weeks after the closing date .please know that your application has not been successful for the post.