Over the past few years, Afghanistan has witnessed a relative improvement in security and stability across much of the country. This has allowed humanitarian actors like INTERSOS to maintain uninterrupted access and expand services in areas that were previously hard to reach. Despite this progress, the humanitarian situation remains critical, with millions of Afghans continuing to face acute vulnerabilities due to prolonged economic hardship, natural disasters, and limited access to essential services.

In 2025, more than half of the population is in need of humanitarian assistance, with food insecurity, child malnutrition, and displacement remaining key concerns. Natural disasters, such as floods and recent earthquakes, have further compounded the needs of already struggling communities.

INTERSOS continues to operate through a community-based approach with field bases in Kabul, Kandahar, and Zabul, delivering primary healthcare, nutrition, and protection services with a focus on women, children, and persons with disabilities. The organization enjoys strong community acceptance and collaborates closely with relevant national authorities, including maintaining the full participation of female staff in all activities.

While the operational environment is largely stable and conducive, funding shortfalls and systemic barriers such as restrictions on financial flows and administrative bottlenecks continue to impact the scope and scale of humanitarian response. Sustained support is crucial to ensure the continuity of life-saving services and to address the urgent needs of Afghanistan’s most vulnerable populations.

2. General purpose of the Position

Contributes to the global code of conduct values and ethical standards in accordance with agency SOPs on safeguarding, disabilities (health), PSEA, Compliance, fraud investigations and staff misconduct.  Responsible for identifying and assessing areas of compliance risks; performing internal compliance audits; following up on recommendations; communicating the importance of compliance to the relevant departments; developing and implementing awareness sessions addressing compliance and the code of conduct; implementing and monitoring the Community/Complaint Feedback and Response Mechanism (CFRM) focusing exclusively on sensitive and confidential cases ensuring referral pathways are in are in place and adhered [MA1] while supporting the senior management team to effectively incorporate the compliance requirements within system operations and programs overseeing the internal control mechanism[MA2] .

1. Key Responsibilities

A. Safeguarding[MA3] 

50. In conjunction with the protection unit, facilitate the safeguarding policies and procedures to protect beneficiaries and staff from abuse and exploitation.
50. Conduct regular safeguarding assessments and audits to ensure compliance with organizational standards and international best practices.
50. Provide guidance to the staff on safeguarding practices and reporting mechanisms.
50. Lead investigations into safeguarding incidents, ensuring a survivor-centered approach and adherence to confidentiality protocols.
50. Regular filed visits to the Health Facilities to conduct training, monitoring and evaluation. [MA4] 

B. Disabilities (Health)

50. Ensure the inclusion of people with disabilities in all program activities and ensure compliance with relevant policies and legal requirements.
50. Develop and implement strategies to address barriers faced by individuals with disabilities and ensure accessibility in all organizational processes.
50. Provide training and support for staff on disability inclusion and the implementation of health-related accommodations.
50. Monitor and report on the effectiveness of disability inclusion efforts and recommend improvements as needed.

C. PSEA (Protection from Sexual Exploitation and Abuse)

50. Lead the implementation of PSEA policies and procedures in line with organizational and international standards.
50. In conjunction with the protection unit, conduct regular training sessions for staff on PSEA principles and reporting procedures[MA5]  aligning to INTERSOS global policies and inter-agency mechanisms. Ensuring strong coordination with the Protection Unit and Accountability/PSEA focal points to harmonize training content, incident reporting procedures, and survivor-centered case management protocols are key elements on focus.
50. Serve as the PSEA focal point, providing support and guidance to staff and beneficiaries on PSEA issues.
50. Lead investigations in PSEA-related allegations and ensure timely and appropriate responses.

D. Compliance

50. Ensure compliance with donor requirements, organizational policies, and legal regulations across all operational areas.
50. Develop and implement compliance monitoring and reporting mechanisms to identify and address potential non-compliance issues.
50. Provide training and support to staff on compliance matters, including financial management, procurement, and operational procedures.
50. Conduct internal audits and reviews to assess adherence to compliance standards and recommend corrective actions.

E. Fraud Investigations

50. Develop and implement TOR on investigating fraud within the organization.
50. Conduct thorough investigations into suspected fraud cases, including gathering evidence, interviewing witnesses, and analyzing financial records.
50. Collaborate with relevant departments to address and rectify identified fraud issues, ensuring that appropriate measures are taken to prevent recurrence.
50. Provide training to the staff on fraud prevention, detection, and reporting procedures.

F. Other Tasks: [MA6] 

Access Incident Monitoring

50. Given that safeguarding and SEA incidents may occur at checkpoints or access points, the role includes monitoring trends from field teams on access-related complaints, Respecting Mahram policy, etc…

Procurement Oversight / Tender Process Monitoring

50. Conduct compliance risk assessments prior to launching procurement processes in high-risk areas (particularly where external interference is reported) and provide oversight throughout the vendor vetting and selection process in coordination with the logistics and operations teams in cooperation with security and logistics teams.

Whistleblower Protection

50. Ensure implementation of a whistleblower protection framework, guaranteeing confidentiality, safety, and non-retaliation for staff or community members who report fraud, abuse, or misconduct. Collaborate with HR and SMT to address risks related to retaliation and reinforce a culture of safe reporting and safe space.

Creating Cross-Departmental Coordination Body

50. Lead the establishment of a Compliance & Accountability Taskforce composed of HR, MEAL, Protection, Access, and Logistics representatives. The taskforce will meet quarterly to review trends, track action points from audits, complaints, and incidents, and improve cross-functional coordination on compliance and risk mitigation.

50. Support System Building for Enhancing Compliance
50. Comply with INTERSOS security regulations
50. Fully comply with INTERSOS Code of Conduct and ensure CP and PSEA policies are always upheld.
50. Collaboration and coordination with various team members and departments. Ensuring integration of policies and procedures.

Capacity Building:

50. Conduct staff training and briefing on relevant compliance issues.
50. Participate in Donor Meetings Concerning Fraud Prevention and Compliance Issues Where Required.

 [MA1]We should add here: Collaborate closely with MEAL and Accountability teams to ensure that non-sensitive complaints and feedback are handled through standard channels, while the ICOS focuses exclusively on sensitive and confidential cases (e.g. safeguarding, SEA, fraud, and misconduct). Ensure clear referral pathways are in place between general and sensitive case handling.

 [MA2]Based in Kabul with frequent visit to the field.

 [MA3]I thinsk there is an overlap with Child Protection and GBV/Protection team who may already handle safeguarding training, field-level incident referrals, and survivor-centered case handling.

Coordination mechanisms should be clarified to prevent duplication or role confusion, particularly in investigations.

 [MA4]Filed visit to the Health Facilities to conduct training. And Monitoring, etc… training….. At the front lines not just the offices

 [MA5]Then what about the protection team, should be clarified, like in support with protection team, etc…

We should ensure strong coordination with the Protection Manager and Accountability/PSEA focal points to harmonize training content, incident reporting procedures, and survivor-centered case management protocols, in line with INTERSOS global policies and inter-agency mechanisms.

 [MA6]Consider to the add these tasks.

50. Master’s degree in a relevant field (e.g., Social Work, International Development, Law).
50. Minimum of 3 to 5 years of proven experience in developing and implementing safeguarding, disability inclusion, PSEA, compliance, and fraud investigations policies within the humanitarian sector.
50. An independent and reliable individual with good analytical skills with excellent writing skills in English, diplomatic communication and interpersonal skills.
50. Possess higher level of integrity, flexibility, adaptability, problem solving and decision-making skills
50. Ability to work independently and manage multiple tasks effectively.
50. Strong commitment to INTERSOS values.

Respected Applicants, please visit the link below and fill in the required information.

https://forms.gle/BE8HNFy3258DXKRT8

Please note that only shortlisted applicants will be contacted and called for a test/Interview.

Qualified People with Physical Disabilities and Female candidates are highly encouraged to apply