Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. The Federal Headquarters (HQ) is based in Berlin, Germany.

Johanniter International Assistance is the operational unit for humanitarian aid, development cooperation and emergency relief, implementing and supporting projects in Health, Nutrition, WASH, Food Security & Income Generation worldwide. (www.thejohanniter.org)

Job Responsibilities and Accountabilities

Overall Job purpose:

The Senior Human Resource and Administration Officer (Senior HR/Admin Officer), based in the Country Office of Johanniter International Assistance (Johanniter) in Kabul, works closely with the Line Manager to support country programs in effectively managing, developing, and administering HR policies and procedures. The role encompasses various responsibilities, including but not limited to recruitment, onboarding, contract renewals, wage and salary administration, benefits management, training, employee relations, staff welfare, travel arrangements, and maintaining proper documentation.

Reporting lines

Reporting to:                              Head of the Mission   

Supervising:                               HR/Admin Intern, Cleaners, Cook

Receives technical advice from:  Global Support Unit – HR, HR team in the headquarters (HQ), Head of the Mission

Gives technical advice to:            HR/Admin Intern, Cleaners, Cook

Standing in for:                           N/A

Tasks:

Strategy and Vision

• Actively supports the values of Johanniter and shapes his/her work according to these values.
• Contributes to the development and implementation of the global strategy of Johanniter in his/her area of responsibility.
• Supports the implementation of the country strategy in his/her area of responsibility in line with the global Johanniter strategy.

Leadership

• Actively lives the Johanniter’s Leadership Principles by fostering trust, embracing diversity, communicating openly, supporting wellbeing, and taking responsibility to contribute to a positive, inclusive, and adaptable work environment. This is reflected in the day-to-day activities in line with the Johanniter Code of Conduct and related policies to achieve our goals.
• Actively lives and leads by example, upholding the Johanniter Leadership Principles, supporting wellbeing, and creating a culture where the leadership mindset can emerge and thrive, actively empowering and guiding team members to an inclusive, accountable work environment to achieve shared goals and embrace change. This is reflected in the day-to-day activities in line with the Johanniter Code of Conduct and related policies to achieve our goals

Key Responsibilities:

Human Resources Management

• Support the Line Manager in reviewing, developing, and implementing new and existing HR policies and procedures both in Afghanistan and globally.
• Serve as a resource for employees by interpreting organizational HR policies, processes, and workflows.
• Provide guidance on job descriptions, working conditions, wages, promotion opportunities, and employee benefits.
• Propose and implement staff welfare initiatives to support employee well-being.
• Identify training needs for staff and recommend development opportunities based on performance and development plans, in collaboration with department heads.
• Oversee the implementation of the national staff health insurance scheme.
• Address employee queries and assist with work-related problem resolution.
• Process, verify, and maintain records related to personnel activities, including staffing, recruitment, training, grievances, performance evaluations, and job classifications.

Recruitment and Selection

• Prepare job advertisements for vacant positions and recommend suitable advertising channels.
• Coordinate the preparation of recruitment schedules/plans for open positions.
• Provide a long list of candidates who meet the minimum criteria for the position to the hiring manager.
• Manage communication with shortlisted candidates and handle any necessary follow-up.
• Organize and prepare materials for written tests and interviews, including job descriptions, test and interview questions, and related documentation.
• Oversee the contracting process, conduct reference and background checks, extend offers to successful candidates, and manage salary and benefits negotiations.

On-boarding and Orientation

• Coordinate with supervisors and department heads to develop onboarding schedules for new hires.
• Conduct orientation sessions for newly recruited staff.
• Ensure all new hires complete the required documentation for personnel files.
• Coordinate with logistics and hiring managers to ensure new staff have appropriate workspaces and tools.

Contract Management and Legal Compliance

• Manage contracts for staff, interns, and temporary employees, ensuring timely initiation, tracking, and renewal or termination based on organizational needs.
• Maintain up-to-date personnel files with relevant information, including signed contracts, staff data, and expatriate staff documents.
• Maintain and regularly audit the HR filing system to ensure accurate documentation and compliance with established procedures.
• Oversee national staff payroll processes, ensuring accuracy and timely submission of payroll for review and for processing by the finance department.
• Ensure that payslips and timesheets are signed, collected, and properly filed in employee personnel records.
• Oversee the acquisition of work permits, visas, ID cards, business cards, alien registration, and other required documents for expatriate staff and visitors, in coordination with the Regional/HQ Office or external parties.
• Follow up on the organization’s registration renewals with relevant government ministries (e.g., Ministry of Economy).

General HR and Administrative Functions

• Monitor and manage staff attendance.
• Manage and maintain an annual leave planner for national staff, providing quarterly leave utilization updates to the Line Manager.
• Prepare plans for office and guesthouse supplies and stationery, monitor consumption, and raise purchase requests accordingly.
• Facilitate effective communication within the HR department and across other units/departments.
• Act as a liaison between the HQ HR team and Johanniter Afghanistan employees.
• Ensure the maintenance of office facilities and the guesthouse.
• Provide support to guests and visitors staying in the guesthouse.
• Produce monthly HR reports, such as SitReps.

Any other duties as assigned by the Line Manager.

Professional Qualifications and Experience:

Essential:

• Bachelor's Degree in Human Resource Management, Business Administration, or a related field from a recognized institution.
• A minimum of five (5) years of experience in HR management or administrative roles within an I/NGO, particularly in Afghanistan.
• Proficiency in MS Office software (Word, Excel, Outlook, etc.).
• Fluency in Dari and Pashto; working proficiency in English.
• Demonstrated ability to work systematically and efficiently, with a focus on accuracy and consistency.
• Strong interpersonal, communication, and teamwork skills, with the ability to work in an international and culturally diverse environment.
• Highly developed interpersonal skills, including conflict resolution.
• Proactive and anticipative approach to work.
• Strong planning, coordination, and reporting skills.
• Ability to work under pressure, remain focused, and handle minimal supervision.
• Willingness to travel within Afghanistan, including to areas with difficult security conditions.

Desirable:

• Experience working with the Homere payroll management system

Please note:

This job description is subject to change and will be adapted according to operational requirements. In addition to the tasks listed above, the person holding the position is expected to carry out individual assignments as instructed by their superior, which, by their nature, belong to the scope of their role or arise from operational necessities. The person holding this position may also be required to perform tasks that, due to their infrequent occurrence, are not specifically outlined in the job description but are inherently part of the role.

It is Johanniter’s responsibility to foster an environment of integrity, respect, and accountability, ensuring that all staff and volunteers feel comfortable and safe. It is the employee’s responsibility to safeguard those who are in contact with our organisation and to exemplify the highest standard of ethical behaviour regardless of the race, religious belief or nationality. This includes the employee’s responsibility to promote appropriate behaviours and to report any inappropriate behaviour that could potentially harm those in our organisation’s care and that could damage the reputation of Johanniter. We maintain a zero-tolerance policy for harmful behaviour, and individuals who misbehave or are complicit will be held accountable for their actions. Those who raise complaints or concerns will be appropriately protected and respected.

Applications for this position (including a cover letter and CV in one pdf file) should be sent to:  recruitment.afghanistan@thejohanniter.org before 24 May 2025.

Please indicate “Senior Human Resource and Administration Officer JUH 0019 ” in the subject line of your email.

Note: Please do not send duplicated applications with extra supporting documents or linked CVs.

Only completed applications will be considered.