The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. 

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.  

KEY ACCOUNTABILITIES (not all-inclusive)

1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff. 
2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients. 
3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 
5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function. 
6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work. 
7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems. 
8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

Education:

• Completion of secondary school education. 

Higher education in lieu of work experience

Relevant, completed university degrees may be considered in lieu of experience with the following conversions: 

• Completed Master’s degree: Equal to 1 year of work experience.
• Completed Bachelor’s degree: Equal to 2 year’s work experience.
• For female applicants, 1 or 2 years’ experience may be granted for partly completed studies prior to 2022. 

Minimum Work Experience:

• At least 4 years of work experience in administrative or support functions.

Desired Work Experience:

• Experience in data collection and production of reports.
• Experience in providing ontime support to the clients.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.

Language: 

• Fluency in both oral and written communication in English and local languages (Pashto/Dari).

This vacancy announcement is for Afghan nationals only and WFP encourages especially Afghan females and Afghans with disabilities to apply.

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Career Opportunities: Business Support Assistant (Administration) - SC4 - Kabul (832680) (successfactors.eu)