Pharmacy Manager & mSupply

WORLD is a non-government, non-political and non-profit development organization that is established by a group of young and energetic people who were highly motivated and committed for contributing their time, skills and energies for the development and empowerment of socially disadvantaged and vulnerable communities in Afghanistan to address poverty and gender based discriminations.

WORLD  currently works across all 15 provinces of Afghanistan including Ghor, Nangarhar, Kunar, Laghman, Nuristan, Khost, Paktya, Kunduz, Mazar,  Kapisa and Parwan, particularly research, health emergency, Gender-Based Violence and other public health activities. Our existing donors included UN-agencies, Embassies and Government bodies.

WORLD believes that networking, collective efforts, sharing of knowledge, resources and   information is   a   key   to   the   success   as   for   addressing   the developmental issues and challenges. Keeping this critical fact in mind; the organization always tries to join all such forums and networks that directly link to its mission and objectives. WORLD could also be labeled as an implementing organization which aims to designs and implements various developmental projects with the financial and technical support of international donor agencies and the government

Job Summary

The Pharmacy Manager & mSupply Officer is responsible for overseeing all pharmacy operations, ensuring the availability of quality medicines, and managing the mSupply system for effective inventory control. The role ensures compliance with national regulations and organizational policies while promoting rational use of medicines.

Key Responsibilities

1. Pharmacy Management

• Manage daily pharmacy operations, including dispensing, storage, and stock management
• Ensure continuous availability of essential medicines and medical supplies
• Supervise pharmacy staff and provide guidance and training
• Ensure proper storage conditions according to pharmaceutical standards (FEFO/FIFO)
• Monitor drug usage and prevent stock-outs or overstocking

2. mSupply System Management

• Operate and manage the mSupply system for inventory and reporting
• Ensure accurate and timely data entry of all stock transactions
• Generate regular reports (stock status, consumption, expiry tracking)
• Maintain data integrity and troubleshoot basic system issues
• Train staff on mSupply usage and ensure compliance

3. Inventory & Supply Chain Management

• Forecast medicine and supply needs based on consumption trends
• Prepare and submit timely requisitions and orders
• Coordinate with procurement and suppliers to ensure timely delivery
• Monitor stock levels and expiry dates to minimize wastage
• Conduct regular physical stock counts and reconcile with mSupply data

4. Quality Assurance & Compliance

• Ensure all medicines meet quality standards and regulatory requirements
• Implement standard operating procedures (SOPs) for pharmacy activities
• Ensure compliance with Ministry of Public Health (MoPH) guidelines
• Maintain proper documentation and reporting systems

5. Reporting

• Prepare and submit weekly and monthly pharmacy reports
• Report stock status, consumption, and any discrepancies
• Provide data for audits and donor reporting requirements

6. Coordination

• Coordinate with medical staff regarding medicine use and availability
• Work closely with logistics and procurement teams
• Support clinical teams in rational drug use and treatment protocols

Required Qualifications

• Pharm-D 
• Registered with relevant pharmacy council (if applicable)

Experience

• Minimum 3–5 years of experience in pharmacy management
• Experience working with NGOs or hospital settings preferred
• Proven experience using mSupply system

Skills & Competencies

• Strong knowledge of pharmaceutical management and supply chain
• Proficiency in mSupply and Microsoft Office
• Good leadership and team management skills
• Strong analytical and reporting skills
• Excellent communication skills (English and local languages)

Languages

• Fluent in English
• Fluent in Dari and/or Pashto

Other Requirements

• Ability to work under pressure and meet deadlines
• Strong attention to detail and accountability
• Commitment to humanitarian principles and ethics

Additional Notes

The Operations Manager plays a critical role in ensuring that the organization delivers programs effectively while maintaining the highest standards of compliance, transparency, and operational excellence.

PESA

PESA is a system or approach designed to improve security management, accountability, and operational efficiency within organizations—particularly NGOs and health or community programs.

Key Points:

• Security: Helps ensure safe working conditions for staff and facilities
• Accountability: Promotes transparency in operations and resource use
• Monitoring: Tracks activities and performance
• Coordination: Improves communication between teams and stakeholders

In many projects, PESA is used to strengthen risk management and reporting systems, especially in challenging environments.

Safeguarding Information means protecting people—especially children and vulnerable adults—from harm, abuse, neglect, and exploitation. It is commonly used in organizations like NGOs, schools, hospitals, and community programs.

🔹 Key Points of Safeguarding

• Protection from harm: Ensuring individuals are safe from physical, emotional, and sexual abuse.
• Prevention: Taking steps to reduce risks before harm happens.
• Respect and dignity: Treating everyone fairly and with respect.
• Confidentiality: Keeping personal information safe and only sharing it when necessary.
• Reporting concerns: Informing the right authority if abuse or risk is suspected.

Submission Guideline:

To apply, please send your CV along with a cover letter mentioning the vacancy number in the subject line before the closing date.
Academic certificates are not required to be submitted at this time
Only short-listed candidates will be invited for the written test and interview.