6 days ago

IT Manager (ISP)

Network Zone Solution Provider
208

Position Title: IT Manager (ISP)

2025-08-31    Kabul     Full Time     208

Job Location: Kabul
Nationality: Afghan
Category: IT
Employment Type: Full Time
Salary: According to company Salary Scale
Vacancy Number: NZSP-HR-2025/IT/1
No. Of Jobs: 1
City: Kabul
Organization: Network Zone Solution Provider
Years of Experience: Must have a minimum of 5 years’ experience working as an IT Manager in an Internet Service Provider (ISP) company.
Contract Duration: Long term with 3 months probationary
Gender: Male
Education: Bachelor degree in Computer Science or Telecommunication
Close date: 2025-08-31

About Network Zone Solution Provider:

Network Zone provides high speed, reliable, stable and secure Wireless internet services all over Kabul City and all other 34 provinces in Afghanistan with high quality Wireless, Microwave and VSAT devices. We offer variety of Services (Enterprise Economy, Enterprise Platinum, Enterprise Banking Microwave, Banking Satellite and Hotel Wireless Package) so client will have several options to select the package that fulfills their network connectivity.

Network Zone registered with (License#:22695 & Reg#:70984) is a leading and experienced Telecommunication Company based in Afghanistan and has operational experience in all over the country since 2014.

Network Zone team always evaluate client’s network connectivity requirement and suggest the best option according to client need.

Network Zone has distribution from local GSM companies namely, Etisalat, Roshan and AWCC, regarding microwave link which is used for Internet as well as for Intranet. Network Zone have expert team for installation of different type of microwave for data communication, such as NERA, NEC, ZTE and Huawei brand microwave used for different projects.

Our hotspot services are supportable in military camps, UN compounds and international organizations upon their requirements. Hotspot user management can easily support through high standard devices and servers. The hotspot coverage allows the users access to Internet services by only having single user and password, which will be allocated separately for individual users. Unlimited packages with high quality, secure, fast and reliable Wi-Fi Internet access in the compound at affordable cost.

Job Descriptions:

  • Network Operations Management

    • Oversee the design, implementation, and maintenance of the ISP’s network infrastructure.

    • Ensure 24/7 uptime and reliability of core and distribution networks.

    • Monitor bandwidth usage, latency, and network health using monitoring tools.

    • Manage IP address allocation and subnetting according to RIPE/APNIC policies.

  • Team Leadership

    • Supervise and guide network engineers, technicians, and support staff.

    • Allocate tasks, monitor performance, and provide training where necessary.

    • Maintain a strong, cooperative work environment between technical and support teams.

  • Technical Support & Troubleshooting

    • Provide escalation support for critical technical issues.

    • Troubleshoot complex network outages and performance problems.

    • Ensure quick restoration of service and root cause analysis.

  • Security & Compliance

    • Ensure compliance with local regulations and ISP licensing requirements.

    • Protect the network from cyber threats and unauthorized access.

  • Vendor Management

    • Coordinate with upstream providers for internet bandwidth troubleshooting.

  • System & Data Management

    • Manage servers, databases, and internal IT systems.

    • Oversee backups, disaster recovery plans, and redundancy strategies.

  • Planning & Reporting

    • Plan for network expansion and upgrades in line with business growth.

    • Prepare technical activity reports to management.

    • Stay updated with new technologies and industry trends to improve services.

  • Regulatory Coordination

    • Liaise with government bodies like ATRA for compliance, licenses, and reporting.

    • Maintain proper documentation and be ready for technical audits and inspections.

Job Requirements:

  • Education & Experience

    • Bachelor’s degree in Information Technology, Computer Science, Telecommunications, or a related field (Master’s preferred).

    • Minimum 5 years of progressive experience in IT/Network management within an ISP environment.

    • Strong knowledge of ISP infrastructure, including core network, last-mile delivery (fiber, wireless, etc.), and bandwidth management.

  • Technical Skills

    • Proficiency in network design, configuration, and maintenance (MikroTik, Cisco, Juniper, Ubiquiti).

    • Knowledge of IP routing protocols (BGP, OSPF, MPLS, VPNs).

    • Understanding of firewall management, network security, and DDoS mitigation.

    • Familiarity with NMS (Network Monitoring Systems) such as PRTG, The Dude, Zabbix, or Nagios.

    • Knowledge of Linux/Windows servers, virtualization, and cloud integration.

    • Understanding customer management platforms.

  • Soft Skills

    • Strong leadership and team management abilities.

    • Excellent troubleshooting and problem-solving skills.

    • Good communication and coordination skills.

    • Ability to work under pressure and meet deadlines.

  • Certifications (Preferred)

    • CCNP/CCIE (Cisco)

    • MTCNA/MTCRE/MTCINE (MikroTik)

    • Network Security certifications (Fortinet NSE, Palo Alto PCNSA, CompTIA Security+)

Submission Guidelines:

Applicants meeting the above requirements are requested to apply for this vacancy through Email stated above only. 

Important Notes:

1. Please attach your Supporting documents, e.g. diplomas, HR letters and Tazkira for further screening purpose.

2. Only short-listed candidates will be contacted for further assessment.

Submission Email:

hr@networkzone.af

Apply