CARE is a non-governmental, non-political, non-profit, non-partisan and non-sectarian humanitarian organization, extending its relief and development assistance to those in need. CARE, as an International Confederation of 13 member organizations is one of the world's largest private humanitarian organizations working in more than 90 plus, countries committed to helping communities in the developing world achieve lasting victories over poverty.

1. Summary of Key Functions

CARE AFG is seeking a talented Operations & Resilience Officer who is responsible for maintaining oversight of operational safety and security issues and implementing CARE safety protocols and procedures across CARE’s field program locations inside the Province as they relate to CARE Afghanistan’s program works.  This position is based in the titled province with a significant period of time spent visiting field locations and providing support to other members of CARE’s provincial program Team.

In regards to access communication, the Operations & Resilience Officer will use their community networks or communicate directly with the relevant stakeholders’ representatives when required to communicate CARE Afghanistan’s country office access working group official position on access, communication or policy points and return similar relevant stakeholders communications back to the CARE Afghanistan country office access working group. In regards Field Security will be the first responder to security incidents in his/hers field operational areas, notifying other staff members, the Provincial manager and the Operational Resilience Manager (ORM) of security incidents and initiating local contingency plans.

• Key relations 
• Reports to operations and Resilience Manager and will have close Collaboration with other CARMU staff and Provincial manager.
• Communicate closely with programs and provinces staff for better risk analysis of the security situation

2. Key Results Expected 

The Operations & Resilience Officer is responsible for maintaining oversight of operational field safety and security issues and implementing CARE safety protocols and procedures across CARE’s the province field program locations.  This position is based in the titled province, with the possibility of a high percentage of time spent in field program locations and a significant period of time spent visiting community elders and relevant stakeholders’ representatives supporting in providing two way communications from the CARE Afghanistan Country Office Access working group (AWG) to the relevant stakeholders’ members and when necessary support other CARE Afghanistan requests.

The Operations & Resilience Officer will work as part of the CARE Afghanistan’s Risk Management Unit (CARMU) which encompasses this position, The AFSO is to ensure that CARE field staff are informed of security and safety issues and ensure that field staff understand and follow SOPs and local security procedures.  The Operations & Resilience Officer will report non-compliance issues to the ORM and the PM

Key to the success of this post will be the Operations & Resilience Officer ability to effectively cross communicate CARE’s working program access acceptance whilst ensuring continued security management of risks, threats or future concerns whilst balancing against programming imperatives.  The Operations & Resilience Officer is expected to be able to solve problems at a local level and demonstrate a consistent approach to the management of operational security risks.

Job Responsibility #1:   

Planning and Preparation:

The Operations & Resilience Officer will be responsible for:

• Monitoring the security environment in CARE targeting province, program field operational areas, updating and detailing risk assessments as required.
• Providing routine and incident reports either through regular reporting lines to the PM & ORM (Kabul) or ORA / CARMU where required. 
• Support the development of a safety and security culture that is enhanced by sound procedures and practices.
• Accompany staff on field missions on an as needed basis.
• Liaise with key Community elders and relevant stakeholders to ensure that the CARE country office AWG are informed of communications and all CARE program staff can maintain access to field program areas.

Job Responsibility #2

Procedures and Protocols:

The Operations & Resilience Officer will manage the implementation of country office CARMU SOPs and provide the following services:

• Maintain high levels of oversight for field security issues.
• Maintain Field security information trees and disseminate security flash alerts and advisories to staff/partners as and when required
• Monitor SOPs, supporting the development of new procedures to match security challenges and operational realities as they present.
• Attend local community & relevant stakeholders network meetings.
• Reporting back to the CO – AWG communications relevant to CARE program works.
• Report to the ORM / the PM – Field security issues.
• Provide SITREPs to CARE AFG ORM
• Support assessments for mission clearance of program staff accessing field locations.

Job Responsibility #3

Act in a Crisis:

The Operations & Resilience Officer is required to be the first responder for any field location security incident involving CARE staff or assets in their operational areas.  Responsibilities include:

• Support the CARE PM & ORM with the preparation of situational analysis, briefing materials and contingency response advice.
• Investigate and follow up on security incidents where CARE staff or assets are involved.
• Be deployed on short notice to support operations in any CARE program area.
• Prepare internal reports.

Job Responsibility #4

Administration and Support:

The Operations & Resilience Officer will also responsible for the following:

•            Briefing all new field staff to operational area on local security conditions and protocols.

•            Provide weekly security update reports for the ORM (Kabul) 

•            Develop and enable local level liaison with the relevant stakeholders– Reporting to the AWG

•            Immediate incident reports to the PM & ORM (Kabul)

Job Responsibility #5

• The role of the Access  & Field Security officer is not restricted to the above provisions and he/she may be asked to perform other duties as directed by the CARE  ORM / AWG

Safeguarding Responsibilities:

• Uphold CARE’s Safeguarding Policy (https://www.care-international.org/resources/care-international-safeguarding-policy) and Safeguarding Code of Conduct.
• Must read the Safeguarding Policy and either sign the Safeguarding Code of Conduct or sign a Code of Conduct that is consistent with or references this policy and Safeguarding Code of Conduct.

Safety and Security Responsibility:

We all have a responsibility to promote a safe and secure work environment, foster a safety and security culture, and ensure consistent application of, and compliance with, CARE Afghanistan safety and security policies and procedures.

Competece

Tactfulness, clear understanding of the working context, ability to listen and speak effectively, able to train others, cooperative, competent, willingness and ability to travel inside Afghanistan.             

Good human relation skills, sense of humor, courtesy.

A minimum of 3 years’ practical experience in safety and security or risk management with an International Organization.

Education: 

High school graduate and preferably have diploma in safety and security fields.

Required

• Trade/Diploma level studies or equivalent
• Previous Safety and Security training
• NGO experience

Work Experience:

A minimum of 3 years’ practical experience in safety and security or risk management with an International Organization.

Technical Skills

Examples:  languages; planning; budgeting; word-processing, basic accounting; advanced written communications; presentations; fundraising; training/facilitation, etc.:

Required

• Competent and literate in Dari & Pashto language verbal and written, with a sound knowledge of technical expressions.
• Good working knowledge of English verbal and written
• Ability to work effectively with others at all levels.
• IT literate, MS – Word, Excel and PowerPoint.
• Demonstrated ability to manage under stressful conditions.
• Demonstrated knowledge of the historical and socio-political context of the Afghan Conflict

Desired

• Interpersonal communication and proven written / presentation skills
• Understanding and appreciation of local and western culture and current security challenges.

Safeguarding

CARE places human dignity at the center of its relief and development work. At the heart of CARE’s efforts to impact poverty and social justice is its engagement with marginalized communities, and vulnerable adults and children. Vulnerable adults and children are particularly at risk of sexual exploitation and abuse. CARE commits to the protection from sexual harassment, exploitation, and abuse and of vulnerable adults and children, involving CARE Employees and Related Personnel. CARE has a zero tolerance toward sexual exploitation and abuse and child abuse. CARE takes seriously all concerns and complaints about sexual exploitation, harassment and abuse and child abuse involving CARE Employees and Related Personnel

CARE Afghanistan  participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All CARE Afghanistan’s offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

• Please submit your completed CARE Standard Job application form (ACBAR: Application Form) to afg.vacancies@care.org.
• Applications after the closing date (12:00 AM) and without CARE Application form will not be accepted.
• Please Indicate the position title, Vacancy Number in the Subject Line (Operations & Resilience Officer CARE-AF-0864 Kabul) otherwise your application will not be considered.
• Please note that there is no telephonic inquiry and only shortlisted applicants will be contacted with and call for Interview.
• The successful applicant will be expected to undergo a Background Check, Bridger check & Reference check and be compliant and sign up to Care Afghanistan’s Code of Conduct, PSHA (Prevention from Sexual harassment, exploitation and abuse) and other Care Afghanistan policies prior to a final offer being made.
• People with Physical Disabilities and Women are highly encourage to apply.
• CARE IS COMMITTED TO SAFEGUARDING POLICY (Available at: Safeguarding)
• CARE IS COMMITTED TO CODE OF CONDUCT (Available at: CARE Afg Code of Conduct (updated).pdf)