Purpose of the Job:
The Project Team Leader is responsible for the day-to-day supervision, coordination and quality assurance of Protection activities at the activity field locations, in alignment with the PfV Country Strategy 2027–2030, its strategic pillars and protection access to administrative services (PAAS) interventions. Reporting to the Multi CC Coordinator, the Team Leader supervises Protection Officers, Assistants and relevant community-based workers, ensuring timely, safe, inclusive and quality implementation of protection interventions in accordance with NRC policies, technical standards and Standard Operating Procedures (SOPs). The position provides direct operational and technical support to field teams, monitors implementation progress, addresses day-to-day challenges and supports coordination with communities, service providers and other NRC Core Competencies. The Team Leader also contributes to staff capacity development, protection risk identification, reporting and accountability to affected populations.
The duty station of the Project Team Leader is both Shah Wali Kot and Panjwayee districts.
For more information about this position , please click on Job Description and NRC Grade Structure.
Generic Responsibilities:
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Adhere to NRC policies, tools, handbooks, and guidelines.
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Lead and supervise the day-to-day delivery of PfV and PAAS project activities at CRC and field level, ensuring quality, accountability, accessibility and compliance with relevant SOPs and technical standards.
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Provide day-to-day guidance, coaching, and support to protection Officers, Assistants, and Community-Based Workers.
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Ensure team members understand and apply the Protection Principles, Do No Harm, Protection Mainstreaming, and NRC’s Diversity, Equity, and Inclusion commitments.
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Prepare and submit regular progress, activity, and field monitoring reports to line management.
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Maintain strong document management practices, ensuring safe filing, data protection, and confidentiality.
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Ensure that Protection services and community activities are accessible to all groups, including people with specific needs.
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Support the identification, documentation and reporting of protection risks, emerging trends, needs and response gaps within the areas of implementation, ensuring timely communication of relevant findings to line management.
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Conduct regular field visits to monitor service quality and provide in-field coaching to staff.
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Facilitate collaboration with NRC Core Competencies, MEAL teams, and relevant stakeholders.
Specific Responsibilities:
Protection Coordination, Implementation and Quality Assurance
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Ensure the effective day-to-day organization of Protection services at all activity locations including staff availability, activity scheduling, safe and confidential service delivery arrangements, and timely identification and resolution or escalation of operational challenges.
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Lead and supervise the day-to-day implementation of Protection activities at the field level, ensuring timely delivery against approved workplans, targets, technical standards and relevant SOPs.
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Provide direct supervision and operational support to Protection Officers, Assistants and relevant community-based staff, including daily task allocation, performance monitoring, coaching and identification of capacity-building needs.
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Monitor activity implementation, progress against targets and resource requirements, identify operational or technical challenges and address them promptly or escalate them to the Multi CC Coordinator and area management as appropriate.
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Support activity planning, procurement requests, resource allocation and monitoring of activity-level expenditures in coordination with the Multi CC Coordinator and relevant support departments.
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Conduct regular field monitoring, observations and quality checks to ensure that activities are implemented safely, inclusively and consistently across activity locations.
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Ensure timely completion and submission of activity documentation, progress reports and other required records, in accordance with NRC's reporting and documentation requirements.
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Responsible for database and information management ensuring databases and information management tools are accurately and consistently completed, regularly updated, checked and cleaned, and that data is collected and entered within established timelines. Conduct routine data quality checks to identify and address missing, inconsistent or inaccurate information, provide guidance to staff on correct data collection and entry, and ensure compliance with data protection, confidentiality and information-sharing protocols.
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Maintain effective day-to-day coordination with other NRC Core Competencies, relevant service providers and community stakeholders to support integrated responses and appropriate referrals.
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Represent NRC in local-level coordination meetings and engage with relevant stakeholders as delegated by the Multi CC Coordinator and area management.
Thought Leadership & Influence
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Supervise the day-to-day implementation of Community Safety & Violence Prevention
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Supervise the day-to-day implementation of project activities, ensuring meaningful, inclusive and safe participation of communities in identifying, analyzing and prioritizing protection risks and mitigation measures.
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Supervise the implementation and monitoring of the project implementation, ensuring that activities directly address identified protection risks and comply with approved plans and procedures.
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Ensure that broader community needs identified through CSP activities, which fall outside PfV's protection mandate, are appropriately referred to other NRC Core Competencies or relevant service providers rather than implemented directly through PfV.
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Support field teams in engaging with community representatives and existing structures, ensuring meaningful participation of women, persons with disabilities and other groups facing barriers to participation.
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Oversee accessible information sharing, community awareness activities and two-way communication, ensuring that community feedback and concerns are appropriately documented, addressed or referred.
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Monitor CSP activities and community feedback, identifying implementation challenges, emerging protection risks and required adjustments, and report relevant findings to the PfV Coordinator.
Individual Protection Services
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Provide day-to-day technical supervision and guidance to PCM Officers and Assistants, ensuring consistent implementation of NRC's global guidance, Afghanistan PCM SOPs and relevant protection standards, including client-centered, trauma-informed and rights-based approaches.
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Supervise case identification, eligibility assessment, prioritization, case planning, follow-up and closure, ensuring compliance with established procedures, protection risk levels and required timelines.
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Conduct regular case discussions, case reviews and individual supervision sessions, supporting caseworkers in addressing complex cases and ensuring that urgent or high-risk cases are appropriately escalated to the PfV Coordinator in accordance with established SOPs.
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Review case plans, follow-up actions and case documentation, and provide approvals or recommendations within the responsibilities and authority delegated under the PCM SOP.
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Monitor the appropriate use of protection assistance, including cash and in-kind support where applicable, ensuring adherence to approved procedures, documentation requirements and authorization processes.
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Support PCM staff in maintaining safe, confidential protection monitoring and information-gathering activities at CRC and field level, ensuring adherence to approved methodologies, tools and data protection requirements.
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Review information collected by PfV staff to identify emerging protection risks, trends, access barriers and response gaps, ensuring accuracy, completeness and timely reporting.
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Consolidate field-level protection observations and findings, providing regular updates and inputs to the PfV Coordinator to support protection analysis, programme adaptation and advocacy.
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Support field teams in identifying and documenting relevant protection concerns arising through PCM, CSP and other PfV activities, ensuring safe information sharing and appropriate escalation of sensitive or urgent issues.
Technical Capacity Development and Protection Engagement
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Identify staff capacity-building needs through regular supervision, field observation and quality checks, and provide on-the-job coaching, mentoring and practical guidance to PfV Officers and Assistants.
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Support the implementation of technical training and capacity-building activities in coordination with the PfV Coordinator, ensuring that staff consistently apply relevant protection approaches, tools and SOPs.
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Maintain constructive working relationships with community representatives, local stakeholders and service providers to support safe implementation, access to services and resolution of operational challenges.
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Escalate protection-related concerns requiring higher-level engagement, advocacy or access negotiations to the PfV Coordinator, while supporting agreed follow-up actions within delegated responsibilities.
