Students Counselor (Marketing Officer)

We and Our Inspiring Story!
About MELI

Thriving in the industry for more than twenty three years, our team consists of over five hundred employees who possess high professional expertise and strive to specialize in a single field; English language. Our vision is to enable a maximum number of people to speak the international language, the international way. With English being the lingua franca of today’s world, we take pride in specializing in teaching the language.

Today’s MELI

Across our 10 branches, we host tens of thousands of students! Within our 250 classrooms, MELI offers up to 240 new classes in a single week under the supervision of hundreds of English language specialists.

JOB SUMMARY

The Student Counselor at Muslim English Language Institute (MELI) is responsible for providing comprehensive counseling services to customers, with the primary goal of convincing and persuading them to join MELI. The Counsellor will also be responsible for conducting placement tests, managing student registration, coordinating with internal departments, attending meetings, and preparing sales reports.

RESPONSIBILITIES

• Provide appealing presentations to customers, showcasing MELI services and convincing them to join the institute.
• Offer overall counseling services to customers, employing persuasion techniques to encourage them to choose MELI.
• Conduct placement tests for students, including the LADO and talk & talk assessments.
• Complete student registration in the ERP system, inputting contact details, personal information, and photos.
• Capture and record students' names and photos for printing ID cards.
• Follow up with customers who have attended counseling sessions but have not yet joined MELI.
• Coordinate with the Branch Manager regarding class timetables, ensuring convenient schedules for students.
• Attend official meetings conducted by the Customer Care Department.
• Prepare sales reports related to follow-up students, converted students, packages, talk and talk appointments, and submit them to the Marketing department and CEO.
• Adherence to MELI policies and procedures to ensure a smooth and productive working experience.
• Undertake any other duties as assigned by the Branch Manager.

REQUIREMENTS

• Bachelor's degree in marketing, communications, business, or a related field.
• Proven experience 2 years of in marketing, sales, or counseling roles, preferably in an educational setting.
• Excellent written and verbal communication skills.
• Strong knowledge and understanding of social media platforms.
• Ability to create persuasive and engaging content that resonates with the target audience.
• Outstanding interpersonal skills with the ability to build rapport and trust with potential students.
• Ability to work with PC, LCD, cameras, and slide changers for presentations.
• Possess qualities of humility, maturity, respectfulness, honesty, and integrity.
• Excellent written and spoken English skills.
• Have command of both National Languages (Dari & Pashto)

For more details kindly open the link and complete the form to apply.

https://forms.gle/BrxZErPS5comHFoV9

Please note that only shortlisted applicants will be contacted and called for a test/Interview.