ZoodPay is a telecom services company that began its operations in 2023, founded by a dedicated and creative Afghan investor. The company aims to serve various business models, including B2B, B2C, and C2C, by providing a comprehensive prepaid electronic mobile top-up distribution service across the country.

The Zoodpay platform is developed and managed by a team of experienced professionals with expertise in telecom products, services distribution, and the fintech industry. Its advanced features are thoughtfully designed to meet the needs of merchants, offering a flexible and trustworthy platform that strategically secures their investments and ensures a healthy return on investment over time.

VISION:

Zoodpay is committed to innovation, creativity, and security. The platform offers multiple access channels, delivering the most secure and instantaneous prepaid mobile recharge sales and bundle activation services for mobile network operators (MNOs) customers, both within the country and abroad.

MISSION STATEMENT:

Zoodpay aims to become the leading on-demand electronic mobile top-up distribution platform for merchants and customers globally. Our platform is developed based on the feedback from merchants and customers, enabling all target users to benefit from a comprehensive mobile top-up distribution system that emphasizes ongoing development and collaboration.

The Sales Manager – eTop-Up Channels is responsible for building, managing, and expanding Zood Pay’s eTop-Up sales and distribution network across all channels, including wholesalers, agents, retailers, and corporate partners. The role focuses on driving transaction volume, revenue growth, channel performance, and regulatory compliance while maintaining strong relationships with telecom operators and distribution partners.

Key Responsibilities

Sales Channel Development & Management

1. Develop, expand, and manage nationwide eTop-Up sales channels including wholesalers, sub-agents, retailers, and digital partners.
2. Onboard new sales partners and ensure proper contracting, KYC, and compliance procedures.
3. Define channel structures, pricing models, commission frameworks, and incentive schemes.
4. Monitor channel performance and optimize underperforming areas.

Sales Performance & Revenue Growth

1. Achieve monthly and annual sales targets for transaction volume and revenue.
2. Increase the number of active agents and transaction frequency.
3. Prepare and execute sales plans aligned with company strategy.
4. Analyze sales data, trends, and KPIs to improve overall performance.

 Agent & Partner Relationship Management

1. Build and maintain strong relationships with distributors, agents, and key accounts.
2. Conduct regular field visits and partner performance evaluations.
3. Resolve commercial, operational, and settlement issues.
4. Coordinate with telecom operators and aggregators when required.

Operations & Cross-Functional Coordination

1. Coordinate with Operations, Finance, Risk, and Compliance teams to ensure smooth service delivery.
2. Ensure accurate reconciliation, timely settlements, and commission payments.
3. Support new product launches, promotions, and sales campaigns.
4. Ensure all sales activities comply with internal policies and regulatory requirements.

Reporting & Governance

1. Prepare daily, weekly, and monthly sales performance reports.
2. Monitor agent activity, fraud risks, and abnormal transaction patterns.
3. Provide market intelligence, competitor analysis, and strategic recommendations to management.

Key Performance Indicators (KPIs)

1. Transaction volume and revenue growth
2. Active agent and retailer count
3. Channel productivity and geographic coverage
4. Agent retention and satisfaction
5. Compliance and operational accuracy

• Bachelor’s degree in Business Administration, Marketing,, or a related field.
• Minimum 3 years of experience in sales, distribution, or channel management with eTopup companies, mobile money companies or FMCG sector.
• Proven experience in telecom, fintech, mobile money, or eTop-Up distribution.
• Strong understanding of commission-based sales models.
• Demonstrated ability to meet and exceed sales targets.

Skills & Competencies

• Strong leadership, negotiation, and communication skills.
• Excellent analytical and reporting abilities.
• Deep understanding of eTop-Up and digital payment ecosystems.
• Ability to manage large, geographically distributed sales networks.
• Fluency in Dari, Pashto & English preferred.
• High level of integrity, accountability, and compliance awareness.

Interested and qualified candidates are encouraged to submit their CVs along with a cover letter to hr@zood-pay.com by January 31, 2026. Please include (VA# ZP0020 - Sales Manager) in the subject line of your email; otherwise, your application will not be considered.