Overview:

Bilal Rahmani OPD Service Clinic (BRS) is a private registered with Afghanistan Public Health Ministry in 2025, and opened its first branch in Deh Afghanan, Kabul. BRS is dedicated to providing quality outpatient care to the people and community, ensuring compliance with national healthcare standards and delivering reliable, patient-centered services.

Mission

To deliver accessible, affordable, and professional outpatient healthcare services to individuals and families, with a commitment to improving community health and wellbeing.

Vision

To be a trusted and leading outpatient clinic in Afghanistan, recognized for high-quality medical care, patient satisfaction, and ethical clinical practices.

Core Services

General OPD (Outpatient Department) consultations

Basic medical examination and diagnostics

Maternal and child health services

First aid and emergency support

Health education and counseling

Referral services to specialized hospitals when needed

Values

Compassion: Providing care with respect and empathy

Quality: Ensuring high standards of healthcare services

Integrity: Acting with honesty, confidentiality, and professionalism

Community Service: Prioritizing the health needs of the local population

Location & Accessibility

The clinic is conveniently located in Kabul and serves patients from surrounding communities, offering easy access, flexible 24 hour services, and a welcoming environment for all ages.

SCOPE OF WORK:

The Clinic Receptionist is responsible for greeting patients, managing appointments, answering phone calls, and supporting the daily administrative operations of the clinic. This role ensures a smooth patient experience and effective communication between patients and medical staff.

KEY RESPOSIBILITIES:

1. Front Desk Duties

• Greet patients politely as they enter the clinic
• Register new patients and update patient information
• Guide patients to waiting areas and provide necessary instructions

2. Appointment Management

• Schedule, reschedule, and cancel patient appointments
• Confirm appointments through phone or messaging
• Maintain an organized appointment calendar

3. Communication

• Answer incoming calls and respond professionally
• Provide accurate information about clinic services, hours, and procedures
• Communicate patient needs and messages to doctors and nurses promptly

4. Administrative Tasks

• Maintain patient records and ensure confidentiality
• Manage patient files, documents, and clinic forms
• Process billing, payments, and provide receipts
• Handle office supplies and ensure the reception area is clean and organized

5. Customer Service

• Resolve basic patient concerns politely
• Provide assistance to elderly and special-needs patients
• Ensure a friendly and welcoming clinic environment

Work Conditions:

Full-time or part-time

Work at front desk with regular patient interaction

May require evening or weekend shifts depending on clinic schedule

• Respect and follow BRS Clinic’s Safeguarding policy and never neglect, abuse, harm and exploit children, young people, and adult at risk,
• Report any actual or suspicious harm to the children and vulnerable adult caused by staff and program.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent (preferred: diploma in administration)
• Strong communication and customer service skills
• Basic computer and typing skills
• Ability to work in Word and Excel and knowledge of receiving Fee from patient and collecting in a good accountable manner and handover the cash daily to the Hospital director and report to Finance.
• Ability to multitask in a fast-paced environment
• Professional appearance and behavior
• Knowledge of medical terminology (preferred but not required)

Work Conditions

• Full-time Saturday to Friday 8:00 to 16:00.
• Work at front desk with regular patient interaction

Qualified interested national female candidate can apply through submitting their CV and Cover letter to the below email.

and make sure you have writen the Vacancy Number  in the subject of your email as  (BRS-KBL-2025-11) otherwise your application may not considered.

Only short listed candidates will be invited for an test/interview