Madina Specialized Center is a trusted, luxurious wellness and therapeutic center located in the heart of Qala-e-Fathullah, Kabul. We proudly offer a wide range of professional services tailored for both women and men, including: 

- Massage Therapy (Full Body, Four-Hand, Head & Facial) 

- Cupping Therapy (Hijama) – both dry and wet 

- Facial Therapy and Skin Care

- Body Care Services – scrubbing, detoxing, and more 

Our center is known for its clean, relaxing, and well-designed environment. We work with certified and trained staff from Afghanistan, Turkey, and Iran, ensuring international-level standards. 

With private VIP rooms, full hygiene care, and personalized customer attention, Madina Center is where healing meets luxury. Whether you seek stress relief, beauty care, or physical recovery – we are your first and best choice in Kabul.

The Senior Sales Officer is responsible for managing customer interactions, driving sales, registering clients, and promoting the center’s services both inside and outside the facility. This role requires excellent communication skills, strong negotiation abilities, and the capability to generate new clients through direct engagement, partnerships, and field marketing activities. The Senior Sales Officer ensures customers receive complete, accurate, and timely information about our packages and services, ultimately contributing to the growth and reputation of Madina Specialized Center.

Key Responsibilities

A. Customer Engagement & Sales

• Greet customers professionally and provide detailed information about services and packages

• Identify customer needs and recommend suitable treatments or packages

• Convert walk-in inquiries, calls, and messages into confirmed bookings

• Maintain a high standard of customer service in all interactions

• Handle customer objections and questions professionally

B. Client Registration & Documentation

• Register new clients and update their service records accurately

• Maintain organized client data using provided tools (Excel, WhatsApp Business, etc.)

• Prepare daily and weekly sales and client activity reports

• Ensure transparency and accuracy in all sales-related records

C. Field Marketing & Client Acquisition

• Visit gyms, clinics, offices, salons, and other businesses to promote services

• Develop business relationships and secure partnerships with external entities

• Distribute brochures and introduce packages in a professional manner

• Represent Madina Specialized Center confidently in external engagements

D. Internal Coordination

• Coordinate with reception, therapists, and management for smooth service delivery

• Ensure accurate communication of customer requirements to the relevant departments

• Assist in managing bookings, rescheduling, and follow-ups

E. Brand Promotion

• Assist in creating promotional strategies and outreach activities

• Promote services through offline channels and community engagement

• Provide feedback to management to improve marketing and sales performance

• 4. Skills & Competencies

• Sales & Negotiation

• Strong ability to convert inquiries into sales

• Skilled in negotiation and persuasion

• Ability to meet sales targets and KPIs

• Experience in beauty centers, spas, wellness clinics, hotels, or hospitality settings is an advantage

• Communication

• Excellent verbal communication in Dari; Pashto and English (All three are Must)

• Professional, polite, and friendly customer interaction skills

• Technical

• Familiarity with WhatsApp Business, Instagram, and booking tools

• Basic computer skills (Excel, Word, digital forms)

• Ability to prepare daily/weekly reports

• Well-groomed and presentable

• Honest, responsible, and reliable

• Energetic, confident, and self-motivated

• Strong teamwork and independent working skills

• 5. Working Conditions

• Full-time position

• Flexibility in working hours (including weekends if needed)

• Indoor + outdoor fieldwork

• Ability to handle pressure during peak hours

• 6. Key Performance Indicators (KPIs)

• Monthly sales target achievement

• Number of new clients acquired

• Customer satisfaction and feedback

• Accuracy of documentation and reporting

• Effectiveness of field marketing activities

• 7. Benefits & Compensation

• Competitive salary

• Sales incentives or commission

• Training and development opportunities

• Professional working environment

- Interested and qualified candidates should submit the following documents before 7th of Dec 2025:

• Updated CV (clearly highlighting relevant experience)
• Cover Letter (briefly explaining interest and suitability for the role)

Submit your application via email to: 

  hijamacenter.madina@gmail.com

- Subject Line: Application for Receptionist Position – [Your Full Name]

- Deadline: Applications will be reviewed which are received before 7th Dec 2025.

Note: Only shortlisted candidates will be contacted for interviews. Early applications are strongly encouraged.