2 days ago

Driver Operations Manager

Raftar Technology Services Company
239

Driver Operations Manager

2025-10-29    Kabul     Full Time     239

Job Location: Kabul
Nationality: National
Category: Operations/ Management
Employment Type: Full Time
Salary: as per company salary scale
Vacancy Number: RFT-DOM-013
No. Of Jobs: 2
City: Kabul
Organization: Raftar Technology Services Company
Years of Experience: 2-4 years in logistics, operations, Management, or related fields
Contract Duration: Permanent
Gender: Male
Education: Bachelor’s degree in Logistics, Business Administration, Operations Management, Transport Management, or related fields
Close date: 2025-10-29

About Raftar Technology Services Company:

Raftar is Afghanistan’s first homegrown ride-hailing platform, built to make transportation simpler, safer, and more accessible for everyone. Our platform connects passengers with nearby drivers using a fair and flexible system — allowing users to propose a fare and drivers to accept or counter it, reflecting how people naturally negotiate rides in Afghan cities.
Founded in early 2025, Raftar was created with a clear mission: to modernize how people move in cities like Kabul, Herat, and Mazar-e-Sharif, while respecting the local culture and everyday habits. We focus on solving real-world transportation challenges, giving passengers a reliable, safe, and dignified way to travel, and providing drivers with a fair and stable source of income.
At Raftar, you won’t just be working for a tech company — you’ll be part of a team building local solutions that truly make a difference. From improving daily commutes to helping small businesses get discovered on the map, every role contributes to shaping the future of Afghan mobility.
We operate in a fast-paced, technology-driven environment where every team member’s contribution matters. By joining Raftar, you’ll get the chance to learn, grow, and solve real problems that affect thousands of people every day, Learn more:  hr@raftar.app

Job Descriptions:

The Driver Operations Manager will oversee Raftar’s driver operations across Kabul, Mazar-e-Sharif, and Herat, managing a network of over 1,000 drivers remotely. This role is responsible for ensuring the smooth onboarding of new drivers, providing ongoing guidance and training, and supporting drivers to maintain high service standards. The manager will closely collaborate with the support team to resolve any driver-related issues, monitor key performance metrics, and implement operational policies to optimize workflows.
In addition, the Driver Operations Manager will focus on enhancing driver engagement, ensuring compliance with company procedures, and fostering a positive and professional driver community. This role requires strategic planning to improve operational efficiency, maintain service quality, and align driver operations with Raftar’s overall goals and growth objectives. The manager will act as a key connection between drivers, support teams, and management to ensure seamless coordination and continuous improvement in driver operations.

Job Requirements:

Education & Experience:

  • Bachelor’s degree in Logistics, Management, Business Administration, Transportation, or a related field.

  • 2–4 years of experience in logistics, operations management, fleet management, or a related field.

Skills & Competencies:

  • Strong leadership and team management skills with experience overseeing large teams.

  • Excellent organizational, planning, and multitasking abilities.

  • Proficient in data analysis, reporting, and performance monitoring.

  • Strong communication and interpersonal skills to effectively coordinate with drivers and internal teams.

  • Problem-solving skills to quickly address and resolve driver-related issues.

  • Ability to work in a fast-paced environment and manage operations across multiple locations.

  • Knowledge of driver onboarding processes, training, and operational workflows.

  • Familiarity with relevant software tools for driver management, reporting, and communication.




Submission Guidelines:

Interested candidates should submit their CV and Cover Letter to: hr@raftar.app

Subject line: Vacancy Number – RFT-DOM-013

Important: Please ensure your application is submitted before or on the closing date.


Submission Email:

hr@raftar.app

Apply



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