1 day ago

Field Assistant-HesabPay Counter

WADAN
333

Position Title: Field Assistant-HesabPay Counter

2025-07-22    Nimruz     Full Time     333

Job Location: Nimruz
Nationality: National
Category: Accounting
Employment Type: Full Time
Salary: As per organization salary scale
Vacancy Number: W-0192
No. Of Jobs: 6
City: Milak Zero Point
Organization: WADAN
Years of Experience: Minimum 3–4 years in monitoring, verification, or cash transfer programming (preferably with NGOs/INGOs/UN).
Contract Duration: 5 months
Gender: Male/Female
Education: Bachelor degree in Computer Science, Finance and Business Administration, or related field.
Close date: 2025-07-22

About WADAN:

Established in August 2002, WADAN is an indigenous, government registered NGO. We undertake community and institutional development, civic education, education, drug control, human rights, anti-corruption and child protection initiatives. WADAN is headquartered in the capital, Kabul, has offices in the provinces that provide national coverage. We have worked in all 34 provinces.

For details please visit our website at www.wadan.org

Job Descriptions:

Payment Processing and Monitoring

  • Processing of cash grants to returnees, ensuring payments are made accurately and timely according to UNHCR/WADAN guidelines and procedures.
  • Verify payment eligibility and field verification documentations before disbursement.
  • Maintain an audit trail of all payment transactions and related documents.
  • Verify payment disbursement records received through HesabPay against approved beneficiary lists. 
  • Confirm active phone numbers and bank accounts are registered in the name of actual beneficiaries. 
  • Detect and report irregularities or suspicious transactions. 
  • Monitor that all payments align with HesabPay and UNHCR compliance guidelines.
  • Reconcile daily cash disbursements and prepare financial reports to the Project Manager.
  • Compliance with financial controls and requirements.
  • Coordinate with finance and program teams to resolve payment discrepancies or queries.

Data Collection and Reporting

  • Collect, verify, and maintain accurate data on payment beneficiaries and transactions.
  • Prepare regular monitoring reports on payment activities, including field financial data.
  • Assist in the preparation of UNHCR and internal reports related to payment processing.
  •  Liaise with provincial HesabPay focal points to resolve payment issues. 
  • Support and training for field staff on payment verification procedures. 

Protection and Compliance Monitoring

  • Monitor the encashment process to ensure respect for returnees' rights and protection standards.
  • Report any irregularities, fraud, or protection concerns related to payment processing.
  • Ensure confidentiality and data protection of beneficiaries’ information.

Beneficiary Identity Confirmation:

  • Cross-check the beneficiary information against registration data. 
  • Collaborate with field teams to confirm the presence and eligibility of listed recipients. 
  • Conduct spot-checks visits when required to verify actual receipt of funds by beneficiaries.

      Reporting and Documentation:

  • Maintain detailed records of all verification activities. 
  • Provide daily, weekly and monthly reports to the M&E and lead of the project manager. 
  • Highlight issues found during monitoring and recommend corrective actions.
  • Ensure data protection and confidentiality is upheld throughout the verification process.
  • Contact beneficiaries for confirmation of receipt and satisfaction with the payment process. 
  • Assist beneficiaries in resolving technical issues related to SIM registration, access to funds, or errors in data. 
  • During the field activities coordinate with HesabPay agents to resolve withdrawal and access problems.
  • Maintain secure records of all transactions verified, including payment status logs. 
  • Prepare the registration and payment daily, weekly, and monthly payment verification reports. 
  • Contribute to donor reporting and post-distribution monitoring (PDM).

Field Visits & Spot Checks:

  • Conduct regular field visits for face-to-face verification (random sample). 
  • Interview beneficiaries and document evidence of payment receipt. 
  • Gather feedback on accessibility, satisfaction, and use of the cash assistance. –
  • Knowledge of cash-based interventions, payment processing systems, and financial controls.
  • Strong analytical and reporting skills.

Job Requirements:

Degree: in Computer Science, Finance and Business Administration, or related field.                                                                                                   

Experience: Minimum 3–4 years in monitoring, verification, or cash transfer programming (preferably with NGOs/INGOs/UN). 

Language: Strong communication in Pashto, Dari, and English (spoken & written). 

Technical: Familiarity with mobile money systems (e.g., HesabPay, M-Paisa, Roshan), and data systems (Excel, Kobo, CommCare, etc.) 

Soft Skills: High attention to detail, analytical mindset, professional integrity, and respect for beneficiaries’ dignity.

Submission Guidelines:

WADAN is accepting applications from interested individuals.  If you are interested in being considered, please submit your CV and cover letter via (jobs@wadan.org) noting the position title in the subject line i.e., “Field Assistant-W-0192” or your application will not be considered. Only short-listed individuals will be contacted for the written test and after that for an interview. If you are not contacted TWO or THREE WEEKS after the closing date, please know that your application has not been successful for the post.

Note: Only local resident are highly encouraged to apply.

When applying, please rename your CV with your full name e.g. Omid Ahmadi Otherwise, the system will not accept your application.

توجه: هنگام ارسال درخواست، لطفاً  (سی وی) خود را با نام کاملتان (مثلاً امید احمدی) تغییر نام دهید. در غیر این صورت، سیستم  (درخواست) شما را قبول نخواهد کرد
یادونه: د غوښتنلیک سپارلو پر مهال، مهرباني وکړئ خپل سی وي د خپل بشپړ نوم سره ونوموی (لکه، امید احمدی ). که نه، سیسټم به ستاسو غوښتنلیک ونه مني

Submission Email:

jobs@wadan.org

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