Organization Background:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, the International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergencies, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.

To learn more about our mission, visit https://internationalmedicalcorps.org/who-we-are.

Job Purpose:

The role of MEL Manager is allocated based on different projects under IMC Mission. He/She will manage MEL staff, and develop the MEL system, guidelines, procedures, and MEL tools.

Furthermore, MEL Manager supports the program implementation and provides technical support to projects. The MEL Manager also plays an important role in data management and quality of the data to adhere the IMC’s MEl Global Guidelines, Minimum Standards for Quality, and the guiding MEl policies and procedures, among others. The MEL Manager will support the program and build capacity in the country Mission through strengthening learning and knowledge sharing across the IMC and with the wider humanitarian community. The role holder will also support in project development including the preparation and management of the MEL budget, and project design.

Main Duties & Responsibilities:

Project design and planning:

• Design and coordinate needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
• Support to program and MEL team with developing the results framework, support the program with developing the theory of change, logframe and MEL plan including indicators for existing and new projects.
• Identify the budget/resources needed for MEL activities of projects.
• Represent the organization in the MEL and Assessment Working Groups promoting a positive image.

MEL system:

• In coordination with the Program Team and MEL field Focal Points, implement a reliable participatory MEL framework for the IMC Mission to ensure quality.
• Follow full MEL procedures and operating plans within the Mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)
• Collaborate with the Mission’s information, communications and telecommunications (ICT) section to develop and maintain the MEL technology system including updating, troubleshooting and promptly addressing all problems as they arise.
• Conduct regular site visits or when required to monitor service provision and ensure data quality.

Data quality management:

• Assess the quality of collected data for the indicators and ensure that data pitfalls and issues are mitigated.
• Coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures.
• Manage tools and methods for assessing data quality for all indicators.
• Identify and locate backup documentation for reporting against indicators.

Sampling:

• Use proper sampling (probability and non-probability) techniques taking into account desired power, type of evaluation (e.g. single point or multiple point; baseline vs endline), the objective of the evaluation (e.g. testing for change or getting a point prevalence), and budget limitations Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
• Review the sampling approach proposed by an expert/consultant (if applicable).
• Develop the sampling frame and calculate the sample size for population-based surveys.

Qualitative and quantitative techniques:

• Develop and use different qualitative and quantitate methods of data collection including structured/ semi structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as an M&E tool. Conduct trainings on quantitative and qualitative techniques for data collection for MEL, program and interviewers.
• Keeping the social dynamics, manage errors/bias and strategy to minimize them and to ensure the data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities' needs and preferences).
• Coordinate the logistics of data collection, data management and ensure adequate resources are available.
• Develop questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
• Develop database structures to store and manipulate quantitative data.
• Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.

Mobile and manual data collection:

• Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
• Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
• Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
• Increase capacity of other staff in developing XLS form and setting up mobile data collection.

Data analysis, including use of statistical software:

• Apply standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
• Support MEL and the project/program team on conducting statistical analysis including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
• Perform qualitative textual analysis and develop topical outlines (coding).
• Triangulate findings from several qualitative and quantitative sources.
• Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.

Evaluation design:

• Support in developing TOR for internal and external baseline survey, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, and Knowledge, Attitudes, and Practices Surveys (KAP).
• Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
• Manage the administrative and logistic process of evaluations involving external evaluators.
• Support in training and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).

Techniques for presenting information:

• Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Present information and ‘tell the story’ of the project to multiple audiences and decision makers based on the findings from the analysis and monitoring.
• Verify report accuracy and presentation of information, including the use of appropriate graphs and tables.

Management and leadership:

• Support the Country Office in identifying the human resources needs in MEL.
• Provide technical supervision and coordination of MEL Officers from field sites.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

Capacity development and training:

• Provide training based on identified gaps.
• Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in MEL.
• Deliver intermediate-level training to the MEL team and conduct a training on qualitative techniques for data collection for interviewers.

Knowledge Management and Learning:

• Support in developing KML mechanisms and processes for mission while ensuring these mechanisms are in line with IMC’s guidelines
• Establish basic learning systems that incorporate program studies’ findings, lessons learnt, achievements and gaps, and develop all the tools required to support learning practices.
• Perform other duties and responsibilities as required.

Organizational Responsibilities:

Policy Adherence:

• Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout the International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity

Safeguarding:

• It is all staff’s shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children and adults at risk; and any form of trafficking in persons. 

Qualifications:

Bachelor or a higher degree in social sciences, public health, statistics, or international development, with experience or background in MEL, epidemiology, public health, and health information management. 

Experience:

Essential:

• Minimum of 5 years of applied experience with a humanitarian organization in designing, implementing, and overseeing monitoring and evaluation tasks.
• Demonstrated experience in managing teams and building staff capacity within complex programing.

Experience with MEL approaches for key donors such as OFDA, ECHO, EU, DfID, UN etc.

Desirable:

• Experience in database design and other tools for information management like DHIS2;
• Experience in use of qualitative and quantitative software for data analysis.
• Experience with mobile data collection platform

Competency:

Essential:

• Able to identify gaps in staff knowledge of MEL concepts and skills and provide a training in these topics.
• Ability to write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Upper-intermediate level MISSION’S LANGUAGE proficiency (Speaking – Reading – Writing).

 Desirable:

• Competency in using statistical software EPI-Info, SPSS, and STATA.
• Possess the basic skills in qualitative data analysis software such as MaxQDA, NVivo, Atlas.ti.
• Possess the skills on mobile data collection software such as Ona, KoboToolBox.
• Perform inferential analysis using statistical software.
• Have the analytical, conceptual, and strategic thinking skills.

Build collaborative relationships and foster teamwork.

Submission Guideline:

Dear Applicant,

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document. 

Please note that:

• IMC commits to a fair and transparent recruitment procedure.
• IMC will conduct his recruitment on the base of need only.
• Only HR department will contact you during the recruitment process.
• IMC may keep data of your application for its pool of candidate and might propose you other position than the one you applied for based on your qualification.
• Only short-listed candidates whose application responds to the criteria will be contacted & local applicants from the same province are encouraged to apply and will be given priority.

To apply for this vacancy, please use the following link:

https://forms.gle/aaPCfL5aVEbXr9t8A

If the link above does not work by clicking on it, please copy and paste it in the browser address bar.

Make sure that you have Entered All Education, Work Experiences Details Completely, Accurate & at the end of the application you press Submit.

Preference will be given to local residence applicants.

Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.

Equal Opportunities:

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

Misconduct Disclosure Scheme:

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.