Organization Background :

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergencies, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.

To learn more about our mission, visit https://internationalmedicalcorps.org/who-we-are.

Job Purpose :

The Health Management Information System Manager (HMIS) is responsible for compiling, processing, interpretation and analyzing all health and nutrition related data of all active HFs, and provide constructive suggestion and feedbacks for improvement of the health and nutrition services delivery through sub health centers HMIS activities. Strengthening skills of the staff involved in HMIS (both program and project staff) and keep close communication and coordination with MoPH HMIS department as well as other stakeholders through various channels.

The HMIS Manager will provide technical support to the design of HMIS tools to ensure the availability of clear and accurate information at the program/project level. The HMIS Manager also plays an important role in data management and quality by designing a HMIS system which adheres to the IMC’s MEAL/HMIS Global Guidelines, the HMIS Minimum Standards for Quality, and the guiding MEAL/HMIS policies and procedures, among others. The role holder will also support in project development including the preparation and management of the HMIS budget, and project design.

Main Duties & Responsibilities :

IMC’s policies, guidelines, and procedures:

• Mainstream the Global MEAL/HMIS Guidelines across all related HMIS activities and at the field level.
• Apply and adapt existing National HMIS Guidelines, tools, and templates at the relevant stages of the project cycle.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

Project design and planning : 

• Provide and support MEAL/HMIS department on basic, general and health information about the target areas and catchments ’areas population.
• Provides reliable, accurate, and timely information and reports for planning and decision-making purposes.
• Assist the MEAL/HMIS department and the Program team in planning, budgeting, evaluating, and reporting of the health programs.
• Actively participate in the designing and drafting of project work-plan/action-plan, needs assessment and situation analysis, Baseline, and end-of-project survey.
• Support to program and MEAL/HMIS team with developing the HMIS tools, HMIS action plan.
• Identify the budget/resources needed for HMIS activities of projects.
• Represent the organization in the HMIS and provide feedback to IMC program team at the country office and field offices.

HMIS system:  

• Operates the HMIS and other relevant databases, updates and analyze the information timely and regularly.
• Responsible for managing information for the project and ensuring the integrity of data throughout the system.
• On the job training to field staff on MoPH standard HMIS formats, Charts, Tally sheets, Household survey and MoPH policies etc.
• Training of all HFs staff regarding filling HMIS forms and HMIS case definitions
• In coordination with the Program Team and HMIS/MEAL field Focal Points, implement a reliable participatory HMIS/MEAL framework for the IMC Mission to ensure quality.
• Close coordination with the ministry of public health in registering new health facilities for HMIS codes.
• Participation in health-related meetings with relevant stakeholders.
• Compile, analyze and interpret health data and information received from provincial-level health facilities.
• Provide updated HMIS forms for all health facilities.
• Visit and supervise the HMIS activities of the health facilities. e.g. Routine reporting, surveys, group discussions, patient satisfaction etc) based on work plan.
•  Compile and submit HMIS monthly, quarterly, and annual progress reports to the stakeholder and health ministry through DHIS2.
• Reporting Health data to the stakeholder and cluster leading partner through Report-Hub and other means available.

Data quality management:

• Manage tools and methods for assessing data quality for all HMIS activities.
• Ensure quality in projects and programs through provision of updated relevant and timely information for the purpose of planning, implementation, and evaluation of the programs.
• To check and verify the data in field level (quality, accuracy, consistency).
• To closely monitor the performance of project key indicators versus set targets on monthly basis and make sure effective action plans are developed to achieve project targets both at provincial office and HF level.
• Identify and locate backup documentation for reporting against indicators.

Qualitative and quantitative techniques:

• Develop and use different qualitative and quantitate methods of data collection including structured/semi-structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions, and direct observations as an MEAL/HMIS tool.
• Conduct training on quantitative and qualitative techniques for data collection for MEAL/HMIS, program and interviewers.
• Compile and submit HMIS monthly, quarterly and annual progress report.
• Periodic visits to the project sites in order to train the field staff on data collection and preliminary analysis and reporting.
• Develop questionnaires for monitoring and supervision purposes and apply the different interview techniques (structured/semi-structured and quality benchmarks).
• Develop database structures to store and manipulate quantitative data.
• Monitors the HMIS activities in the project catchment areas.

Mobile and manual data collection:

• Determine the appropriate data collection tool based on the purpose, advantages, and disadvantages of mobile data collection techniques.
• Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
• Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
• Increase capacity of other staff in developing XLS form and setting up mobile data collection. 

Data analysis:

• Apply standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
• Perform qualitative textual analysis and develop topical outlines (coding).
• Triangulate findings from several qualitative and quantitative sources.
• Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.

Techniques for presenting information:

• Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Present information and ‘tell the story’ of the project to multiple audiences and decision makers based on the findings from the analysis and monitoring.
• Verify report accuracy and presentation of information, including the use of appropriate graphs and tables.

Management and leadership:

• Support the Country Office in identifying the human resources needs in HMIS.
• Provide technical supervision and coordination of HMIS Officers from field sites.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

Capacity development and training:

• Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in HMIS and DHIS2.
• Support MEAL/HMIS department on conducting CBFRM Trainings.
• Deliver intermediate-level training to the HMIS team and conduct a training on qualitative techniques for data collection for interviewers.

Knowledge Management and Learning:

• Support in developing KML mechanisms and processes for mission while ensuring these mechanisms are in line with IMC’s guidelines.
• Support MEAL/HMIS department on Establishing basic learning systems that incorporate program studies’ findings, lessons learnt, achievements and gaps, and develop all the tools required to support learning practices.
• Support MEAL/HMIS department on Facilitation in after-action reviews and lessons learned exercises, including data collected through CBFRM and other participative forms of community engagement and feedback collection.

Conflict Sensitivity:

• Support the implementation of the Conflict Sensitivity approach across the program.
• Monitor and report on IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) approach at the field level.
• Follow up with program teams to ensure the implementation of activities in line with Do No Harm and conflict sensitivity.
• Perform other duties and responsibilities as required.

Organizational Responsibilities :

Policy Adherence:

• Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout the International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity

Safeguarding:

• It is all staff’s shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children and adults at risk; and any form of trafficking in persons. 

Qualifications:

• Bachelor or a higher degree in health (medical or related) with having background in HMIS, epidemiology, public health, and health information management. 

Experience:

Essential:

• Minimum of 5 years of applied experience with a humanitarian organization in designing, implementing, and overseeing monitoring and evaluation tasks.
• Demonstrated experience in managing teams and building staff capacity within complex programing.
• Experience with HMIS and MEAL approaches for key donors such as OFDA, ECHO, EU, DfID, UN etc. Experience in supervision.

Desirable:

• Experience in database design and other tools for information management like DHIS2.
• Experience in the use of qualitative and quantitative software for data analysis.
• Experience with mobile data collection platform

Competency:

Essential:

• Able to identify gaps in staff knowledge of MEL/HMIS concepts and skills and provide training in these topics.
• Ability to write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Upper-intermediate level MISSION’S LANGUAGE proficiency (Speaking – Reading – Writing).

Desirable: 

• Competency in using statistical software EPI-Info, SPSS, and STATA. 
• Possess the basic skills in qualitative data analysis software such as MaxQDA, NVivo, Atlas.ti.
• Possess the skills on mobile data collection software such as Ona, KoboToolBox.
• Perform inferential analysis using statistical software.
• Communicate the organizational goals to the team.
• Support innovation and organizational change when needed.
• Have analytical, conceptual, and strategic thinking skills.

Build collaborative relationships and foster teamwork.

Submission Guideline:

Dear Applicant,

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document. 

Please note that:

• IMC commits to a fair and transparent recruitment procedure.
• IMC will conduct his recruitment on the base of need only.
• Only HR department will contact you during the recruitment process.
• IMC may keep data of your application for its pool of candidate and might propose you other position than the one you applied for based on your qualification.
• Only short-listed candidates whose application responds to the criteria will be contacted & local applicants from the same province are encouraged to apply and will be given priority.

To apply for this vacancy, please use the following link:

https://forms.gle/5bTocJJ2BqQKUoT69

If the link above does not work by clicking on it, please copy and paste it in the browser address bar.

Make sure that you have Entered All Education, Work Experiences Details Completely, Accurate & at the end of the application you press Submit.

Preference will be given to local residence applicants.

Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.

Equal Opportunities:

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

Misconduct Disclosure Scheme:

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.