25 days ago

IT Operations Assistant (IT Solutions and Digital Assistance Services) for High School Graduates / Higher Preferred

United Nations World Food Programme
(Job has been expired)

Position Title: IT Operations Assistant (IT Solutions and Digital Assistance Services) for High School Graduates / Higher Preferred

2024-04-17        Kabul       Full Time        2165

Job Location: Kabul
Nationality: National
Category: Information Technology
Employment Type: Full Time
Salary: Competitive Remuneration Package
Vacancy Number: 832373
No. Of Jobs: 1
City: Kabul
Organization: United Nations World Food Programme
Years of Experience: At least 5 years of progressive relevant work experience out of which at least 3 years in Information Technology.
Contract Duration: 12 Months
Gender: Male/Female
Education: Completion of secondary school education. Higher education in lieu of work experience Relevant, completed university degrees may be considered in lieu of experience with the following conversions: Completed Master’s degree: Equal to 1 year of work
Close date: 2024-04-17

About United Nations World Food Programme:

 

ABOUT WFP

The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

 

ORGANIZATIONAL CONTEXT

The hunger crisis in Afghanistan is unfolding at a rapid pace, with 15 million of population now facing acute food insecurity. Work opportunities are shrinking, with most households now reporting just one day of work per week. This comes on top of the worst drought in years, which is especially concerning for the 85 percent of the population who rely on agriculture for livelihoods. Preventing and mitigating a drastic increase in hunger and malnutrition is the aim of WFP in Afghanistan which can only be achieved through the scaled up and sustained complementary food security and nutrition interventions, combined with a scale-up of resilience interventions to safeguard gains. WFP has embarked on a significant month on month scale-up of its crisis response and resilience programmes across the country, ensuring that the programme is delivered at the right scale and time, targeted to the right areas. WFP is also actively following up on evolving trends to pre-empt hotspots, while guaranteeing quality and maximum impact of the programme through the monitoring of these hotspots to be able to support continued donor advocacy.  

Job Descriptions:

  • Demonstrated ability to resolve first-level IT issues.
  • Experience in troubleshooting technical and operational queries.
  • Supporting SCOPE implementation, operationalization, monitoring, and troubleshooting.
  • Ensuring proper information upload and adherence to data protocols within the SCOPE system.
  • Automating repetitive tasks using MSPP and scripting tools for process efficiency.
  • Designing and developing local applications and tools using WFP standard technology stack.
  • Keeping technical systems documentation updated for IT solutions.
  • Collecting, collating, analysing, and visualizing data for decision-making and creating management dashboards.
  • Managing and administering databases (SQL, MySQL, PostgreSQL) for data integrity and availability.
  • Querying and analysing data to extract insights and generate reports.
  • Collaborating with cross-functional teams to implement technical solutions.
  • Providing early life support for IT solutions, maintaining system documentation, and conducting unit testing.
  • Performing system maintenance, monitoring server systems, and resolving technical queries.
  • Ensuring data accuracy and management in SharePoint and NEST protocols.
  • Actively participating in meetings and reflecting the IT point of view.

Job Requirements:

Educations:

  • Completion of secondary school education.

 

Higher education in lieu of work experience

Relevant, completed university degrees may be considered in lieu of experience with the following conversions: 

  • Completed Master’s degree: Equal to 1 year of work experience.
  • Completed Bachelor’s degree: Equal to 2 year’s work experience.
  • For female applicants, 1 or 2 years’ experience may be granted for partly completed studies prior to 2022. 

 

Experience:

  • At least 5 years of progressive relevant work experience out of which at least 3 years in Information Technology.

Desired Experience:

  • Has experience resolving more complex technical issues.
  • Has experience with the application of client services standards to resolve or escalate clients’ service problems.
  • Experience in implementing automation and digitalization initiatives.

 

Additional Skills and Knowledge:

  • Knowledge of agile development methodologies and DevOps practices.
  • Experience with automation and Business Process Management (BPM).
  • Advanced data analysis and visualization skills in Tableau and Power BI.
  • Experience in developing and maintaining local applications using power apps, power automate, and power BI.
  • Proven proficiency in installing and testing new hardware (servers, switches, access points) to enhance system performance.
  • Familiarity with Server Services management (AD, DNS, DHCP, RODC, FTP, Microsoft Office 365).
  • Understanding of cloud technology (e.g., Microsoft Azure, AWS).
  • Good grasp of development frameworks and platforms (e.g., .NET, Node.js, React, Laravel).
  • Knowledge and skills in database management and querying (SQL, MySQL, PostgreSQL).
  • Utilizing development frameworks and platforms (e.g., .NET, Node.js, React) for building web applications and services.

 

Language:

  • Fluency (level C) in both written and oral in English and local languages (Dari/Pashto)

Submission Guidelines:

This vacancy announcement is for Afghan nationals only and WFP encourages especially Afghan females and Afghans with disabilities to apply.

Please copy and paste the following link into the web browser in order to apply for this position:

https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=832373&company=C0000168410P

Submission Email:

This job has been expired!

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