Protection Assistant - Access to Administrative Services - Afghanistan Kandahar (This position is only for Couples -Shah Wali Kot, and Panjwayee Districts)

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Purpose of the Job:

The purpose of the Protection Assistant – Access to Administrative Services position is to assist in the day-to-day implementation of the project in Kandahar Province as per the given annual and monthly action plan. This position will normally not entail management responsibility of staff. But will be responsible for conducting interventions to support access to administrative services and essential rights. Due to contextual and cultural considerations, we prefer to recruit couples. One couple will be recruited in Shah Wali Kot district, and another couple will be recruited in Panjwayee district. If eligible couples cannot be identified, individuals will be recruited instead. Priority will be given to couples and candidates from Shah Wali Kot and Panjwayee districts. 

For more information about this position , please click on Job Description and NRC Grade Structure.

Generic Responsibilities:

1. Ensure adherence with NRC policies, tools, handbooks and guidelines;
2. Prepare and develop status reports as required by management;
3. Ensure proper filing of documents; 
4. Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist;

5. Contribute Development of holistic and needs based programmes, including cash-based interventions and market-based programmes;

6. Promote and share ideas for technical improvement.

Specific Responsibilities:

• Identify individuals and households in need of assistance, including returnees, internally displaced persons (IDPs), and vulnerable members of host communities, through community engagement, field visits, referrals and coordination with relevant stakeholders.
• Support the identification, preliminary screening and documentation of individuals and households requiring assistance, ensuring that needs, vulnerabilities and eligibility are assessed in accordance with NRC's programme criteria and relevant targeting guidelines.

• Providing access to administrative services interventions, ensuring the quality of services to displaced and affected people in accordance with the programme strategy, project documents, applicable laws, and procedures;

• Provide information on access to essential services and rights to returnees, IDPs, and host communities

• To maintain and update standard hard and soft filing from the caseload activities, including entries to online program beneficiary database (PDB) based on the instructions; 

• Facilitate referrals for NRC and other external services;

• Participate in field visits for the identification and follow-up of activities, as scheduled;

• To remain updated on current administrative procedures related to certain thematic rights in Afghanistan;

• Participate in preparation of thematic ad-hoc reports and monthly reports; 

• Bring humanitarian, protection and essential problems and experience of returnees before and after return to the attention of NRC and relevant departments/stakeholders through referral system;

• Participate in NRC staff seminars and training, when scheduled;

• Respecting the anonymity of clients approaching NRC and the confidentiality of information received from any clients all the time;

• Coordination with NRCs other core competencies including needs assessments and identifying beneficiaries where appropriate;

• Contribution to provide an enabling environment for the implementation of cash-based interventions, 

• Any other tasks as instructed by immediate superior.

Generic Professional Competencies :

• Understanding rights and procedures related to access to administrative services and essential rights; 

• Good interpersonal skills;

• Knowledge of cash-based interventions and market-based programmes;

• Ability to work under stressful conditions; 

• Willingness and ability to travel regularly to the field independently is essential.

• High school diploma is required, while bachelor’s degree in law, or a related field will be preferred and provide added advantage; 

• At least 12 months of work experience with international/national NGOs, preferably in humanitarian contexts for the candidates from Shah Wali Kot and Panjwayee districts. Minimum two years’ experience for the candidates from other locations is required; 

• Understanding and respect for humanitarian work, particularly relating to refugee returnees and displacement issues; 

• Basic computer skills especially (Ms. Office Package) plus slight data management (entries);   

• Basic interpersonal skills;

• Knowledge of Pashto and Dari languages;

• Knowledge of English language will be added advantage;

• Ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Education:

• Holding a high school diploma is required for the candidates from Shah Wali Kot and Panjwayee districts, while bachelor’s degree in law, Business Administration, Economics, Finance, or a related field will be preferred; 

Personal Qualities:

• Planning and delivering results
• Communicating with impact and respect
• Handling insecure environment
• Empowering and building trust

Language:

• Dari
• English
• Pashto

We offer:

• Monthly Salary based on NRC Afghanistan Salary Scale.
• NRC has medical coverage for staff plus 4 dependents. 
• Leave and Holidays accordingly Afghanistan Labour Law.
• Top up Credit card on monthly basis

How to Apply:

Interested qualified candidates can apply by clicking on the link below:

Click here to ‘Use Online Application Form’

Note: All applicants are supposed to create and properly fill online CV profile in the Oracle site, example (personal, education, experience background etc..) and only attaching CV will not be enough.  Please attach your Afghan National ID

Only those who closely meet the job requirement will be informed.