Programme Associate (Community Engagement and Accountability)

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Under the guidance of the Programme Coordinator (Community Engagement & Accountability), the overall supervision of the Community Engagement and Accountability Officer and the direct supervision of the Senior Programme Associate (Community Engagement & Accountability), the incumbent will contribute to implement Community Action Plans and assist to facilitate the mainstreaming of Community Engagement and accountability approaches across OUR CLIENT Afghanistan programming.

The incumbent will be responsible to support the field implementation of OUR CLIENT community engagement and accountability activities including Community Action Plans, Community-Led initiatives, accountability to affected population and community outreach and mobilization.

Core Functions / Responsibilities:

• Assist in the implementation of Community Engagement and Accountability (CEA) activities in Afghanistan on a field level.
• Conduct data collection and data entry through focus group discussions (FGDs), key informant interviews (KIIs) and surveys to assist in identifying community needs and priorities through Community Action Plans (CAPs). 
• Assist in the formation and/or strengthening of inclusive, gender-sensitive community committees/networks.
• Support continuous engagement with diverse community members during project implementation, assisting in the development and implementation of creative, inclusive community engagement initiatives.
• Support the delivery of community led initiatives, including assisting in the drafting of feasibility studies and project proposals, work plans; assist in implementing planned activities and monitoring/ reporting of progress.
• Assist to maintain continuous transparency and assist in the management of community expectations during project design and implementation as part of efforts to empower communities and support localization.
• Assist in the daily operation of community feedback mechanisms (CFM), support in addressing complaints, requests, and questions raised through CFM channels and platforms in coordination with other units.
• Assist in providing regular updates on Community Engagement and Accountability activities, updates from the field and relevant meetings attended.
• Assist in facilitating the arrangement of meetings, field travel, and other logistical issues; support in the preparation of purchase requests, payment requests, vouchers and other necessary documents concerning the project in a timely and accurate manner.
• Undertake site visits and duty travel on a regular basis.
• Perform other duties as assigned. 

Required Qualifications and Experience

Education:

• University degree in Political Science, Social Science, Economics, Public Administration, or a related field from an accredited academic institution with minimum two years of relevant professional experience; or
• College/High School Diploma in the above fields with four years of relevant professional experience.

 Experience:

• Professional experience supporting implementation of programmes in technical areas of return, reintegration, economic resilience, peacebuilding, community planning or similar. 
• Proven ability to establish and maintain strong working relations and cooperate with relevant stakeholder and community counterparts, international organizations, implementing partners and private sector entities.
• Experience with international organizations, UN agencies, (international) non-governmental organizations is preferred.
• Experience working in Nimroz or surrounding provinces would be of strong advantage.
• Experience working with staff from diverse environments and teams remotely.

Skills:

• Knowledge of the broad range of migration related subject areas dealt with by OUR CLIENT.
• In-depth knowledge of project lifecycle management, including project identification, implementation, and monitoring and evaluation. 
• Knowledge of stakeholder liaison, in-depth community engagement, conflict analysis and mitigation.
• Knowledge of urban and development policies and plans at local and national levels.
• Knowledge of UN and bilateral donor programming.
• Excellent computer skills, especially in MS Office remote working applications such as MS Word, MS Teams, MS SharePoint, etc.
• Demonstrated ability to work with minimal supervision and demonstrate high level of initiative, perseverance, and professional commitment to achieve high-quality results.
• Outstanding written and verbal communication skills.
• Strong organizational skills.

 Languages:

• For all applicants, fluency in English is required (oral and written).
• Fluency in Dari, Pashto is desirable.

 Note: Qualified female candidates are highly encouraged to apply.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

  VALUES - All OUR CLIENT staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
  

CORE COMPETENCIES - Behavioral indicators – Level 1:

• Teamwork: Develops and promotes effective collaboration between and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explaining complex matters in an informative, inspiring and motivational way.
  

• Please rename your application with your full name as per your National ID, otherwise the system will not pick up your application.
• Interested candidates are required to apply through Tayo. Also, please take note that CTG does not accept applications in hard copies.
• Before applying the candidate must carefully read the advertisement.
• Applicants are advised to fill in all mandatory fields otherwise they will not be able to apply and should fill their correct and active e-mail address in the online application as any correspondence will be made by CTG through e-mail only.
• Due to the high volume of applications received, only shortlisted candidates will be contacted. Please ensure that the e-mail address and phone number that you will indicate are accurate.