Base MEAL Officer (Local Recruitment)

Purpose of the position

Under the guidance of the Base MEAL Manager and with technical support from the MEAL Department in Kabul, the MEAL Officer ensures high-quality monitoring, data accuracy, and accountability across all project activities at the field level. The role supports the design and implementation of MEAL plans, conducts regular field monitoring, manages project data and reporting, and contributes to surveys and assessments.

The MEAL Officer also works closely with partners (OCCD and OPHCD) to harmonize reporting, strengthen data quality, and maintain effective feedback and complaints mechanisms. By providing timely evidence and supporting learning, the MEAL Officer helps ensure services are delivered transparently, safely, and in line with the needs of affected communities.

Responsibilities:

Objective 1: Support MEAL Design and System Strengthening

·       Contribute to the development and updating of the project MEAL Plan, including indicators, targets, and monitoring frameworks aligned with ACF MEAL systems.

·       Support the Base MEAL Manager in designing and harmonizing MEAL tools, including quality monitoring checklists, supervision templates

·       Maintain an organized and secure data filing system (digital and hard copy) covering and monitoring data.

·       Provide MEAL technical support to project teams (ACF, OPHCD, OCCD) on MEAL tools, indicator definitions, and data quality standards.

·       Support indicator review sessions and orientation of partners’ staff on project indicators and performance measurement.

·       Prepare and maintain database effectively

Objective 2: Support Planning and Implementation of MEAL Activities

·       Plan the MEAL System and measures and implement in the intervention areas and conduct comprehensive MEAL site Visitation from the Health facilities of Helmand and Oruzgan.

·       Participate in all assessments and surveys (baseline, end line, beneficiary verification, PDMs, satisfaction surveys, etc.).

·       Support the project staff in data collection and data entry to ensure effective data management for the project

·       Conduct routine monitoring visits to BHCs, HSCs, FHHs,TFUs, FFSs and outreach teams—ensuring every facility is visited at least once per month as required by ACF.

·       Support health facility teams in accurate and timely data collection, reporting, and data accuracy

·       Contribute to the dissemination of Feedback & Complaints Mechanism (hotline numbers, complaint boxes, banners) and conduct awareness sessions with communities and health shuras.

·       Train program and partner teams on routine monitoring, indicator tracking, data quality assurance, and use of MEAL tools.

·       Feed timely findings and recommendations to Program Managers and the Base MEAL Manager after each monitoring visit through debriefing sessions.

Objective 3: Contribute to data management of the projects: Monitoring and data analysis

·       Generate graphs, pivot tables, dashboards, and visual summaries for monthly provincial review meetings.

·       Share analytical reports with Program Managers and Base MEAL Manager to support evidence-based decision-making.

·       Support MEAL systems strengthening of OPHCD and OCCD, including data quality audits, coaching, and feedback to health facilities.

·       Maintain confidentiality and secure handling of sensitive information including FCRM, safeguarding, SEA, fraud, and corruption-related complaints.

·       Ensure gender-sensitive and protection-sensitive data is collected, including sex- and age-disaggregated datasets.

·       Report data quality issues or implementation challenges to the Base MEAL Manager on time.

Objective 4: Reporting and analysis of M&E activities

·       Support establishment and effective functioning of FCRM systems in OPHCD and OCCD project areas; coordinate closely with FCRM focal points.

·       Ensure all FCRM channels are functional: hotline numbers, complaint boxes, in-person reporting, SMS/mobile, Awaaz Afghanistan referral pathways.

·       Collect, record, categorize, and follow up complaints/feedback at field level and ensure timely escalation of sensitive cases (SEA, safeguarding, corruption).

·       Ensure that serious complaints are escalated within 24 hours and minor complaints are resolved within seven days.

·       Conduct community awareness sessions on FCRM, PSEA, safeguarding, available health services, and rights to feedback.

·       Ensure gender-sensitive, PSEA-compliant, and inclusive accountability practices are applied across monitoring, reporting, and community engagement.

·       Participate in accountability review meetings and contribute to monthly updates of the centralized FCRM tracker.

·       Close feedback loops through phone calls, community meetings, and field visits.

·       Assist program manager in the preparation of reports on the findings and lessons learned from project interventions;

·       Work in close collaboration with the Data Entry and data management Officer, Accountability Officer and MEAL manager

Objective 5: Reporting, Learning, and Evidence Generation

·       Prepare monthly, quarterly, semi-annual, and annual MEAL reports—including monitoring findings, service quality performance, PMMS, analysis, and trend summaries.

·       Support Program Managers and partner teams in preparing analysis for the  APRs, narrative reports, and data reporting templates.

·       Contribute to analysis and reporting of FCRM data, including trends, lessons, and programmatic implications.

·       Participate in joint monitoring missions with ACF, OPHCD, OCCD and other stakeholders.

·       Document lessons learned, success stories, and best practices from project implementation.

·       Support organization of lessons learned workshops for OPHCD & OCCD, and contribute to ACF’s consortium-level learning workshop.

·       Work closely with Data Management Officers, Accountability Officers, and MEAL to ensure harmonized reporting.

Perform any other duties assigned by line manager

Qualification/level of study:

-          Bachelor degree in Management, Social Science, Business Administration, Economics from recognized University

-          Minimum 3 years proven experiences in the same level with international NGOs

-          Minimum 3 years’ experience in Monitoring, Evaluation, Learning, Accountability, Data Management, Data Analysis, Data Collection and M&E Reporting.

-          Experience in M&E intervention of WASH, Health and Nutrition, FSL and MHPSS will be a plus advantage

Experience in designing tools and strategies for data collection, analysis and production of reports will be a plus advantage

Skills required:

-        Good organization, planning and reporting skills are necessary.

-        Ability to manage staff & working environment according to local culture

-        High flexibility in deployment on the selected area

-        Strong MEAL training and facilitation skills

-        Must be proactive and show initiatives

-        Professionalism

-        Team work

-        High sense of confidentiality

-        Accountability to Affected Populations (AAP) & FCRM

-        Fluent in local languages (oral and written) and knowledge of English language

-        Computer literacy specially Ms. Office and internet usage

-        ICT skills, especially in the using of MIS software by using online database software and in analysing data using statistical software (SPSS, KOBO)

-        Excellent knowledge and experience of modern MEAL frame work

-        Excellent in networking with stakeholders and field team

-        Excellent knowledge in reporting skills, updating MEAL related tools

-        Ability to work well within a multi-cultural staff in multiple and remote locations

-        Demonstrated willingness to learn and constantly develop professional skills

-        Excellent communication and interpersonal skills, together with the capacity to remain calm under pressure and not lose sight of strategic priorities

-        Committed to Humanitarian principles.

-Able to travel to provinces and districts 

Qualified and interested candidates should submit a cover letter and full CV with three Referees indicating the vacancy announcement to the address: Human Resources Department ACF office or can also be emailed to:

vacancies-hl@af-actionagainsthunger.org indicating the job tile and vacancy number of the position in the email subject line.

Eligible candidates are invited to apply by the earliest possible, until 10 August 2026. 

Female candidates are highly encouraged to apply.

Do not submit academic certificates with the application. These will be requested if the candidate is selected. Only short-listed candidates will be contacted for the written test/interview.  

Action Against Hunger is an equal opportunity employer.  We strongly encourage women and people with disabilities to apply.  ACF has zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA)

Employment at Action Against Hunger is free of charge. Action Against Hunger does not charge any fee at any stage of the recruitment process to the candidates. Therefore, please refrain of offering money or any other form of compensation to anyone claiming that they can secure you a job or assist you in the hiring process and this is strictly against our recruitment policy.