IT Assistant

Momin Hospital is a trusted healthcare provider based in Kabul, Afghanistan, dedicated to delivering high-quality medical services to the community.

With a team of experienced specialists and professional medical staff, the hospital is committed to providing compassionate care, accurate diagnosis, and advanced treatment solutions.

Our mission is to improve the health and well-being of our patients through modern medical practices, ethical standards, and patient-centered services.

We are seeking a reliable and detail-oriented IT Assistant to support the organization's day-to-day information technology operations. The IT Assistant will provide technical support to employees, maintain computer systems and networks, troubleshoot hardware and software issues, and assist in ensuring the smooth operation of all IT equipment and services.

• Provide first-level technical support for hardware, software, printers, and network-related issues.
• Install, configure, and maintain computers, laptops, mobile devices, and peripheral equipment.
• Troubleshoot and resolve technical problems in a timely manner.
• Set up user accounts, email accounts, and system access permissions.
• Assist with software installation, updates, and system upgrades.
• Monitor and maintain IT inventory, including computers, accessories, and software licenses.
• Perform routine maintenance, backups, and security updates.
• Support network connectivity, including Wi-Fi, LAN, and internet-related issues.
• Document technical issues, solutions, and IT procedures.
• Assist in implementing cybersecurity best practices and ensuring data security.
• Coordinate with vendors and senior IT staff for advanced technical support when required.
• Provide training and guidance to users on basic IT systems and applications.
  

  Qualifications

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2–3 years of experience in IT support or a similar role (preferred).
  • Basic knowledge of Windows operating systems, Microsoft Office, networking, and computer hardware.
  • Familiarity with printers, scanners, and other office technology.
  • Understanding of basic cybersecurity principles is an advantage.
    
    

  • Required Skills

    • Strong troubleshooting and problem-solving skills.
    • Excellent communication and customer service skills.
    • Ability to work independently and as part of a team.
    • Good organizational and time management skills.
    • Attention to detail and willingness to learn new technologies.
    • Ability to prioritize tasks and work under pressure.

interested and qualified candidates are requested to submit their applications by completing the online application form through the link below:

https://forms.gle/SWPtTusQrni8xwPQ9

Only applications submitted through the Google Form will be considered. Shortlisted candidates will be contacted for further assessment.