IT Officer

Balkh Steel Mill Company is officially one of the leading Iron smelting and round bar production factories in Afghanistan. It was established with a mission to strengthen the self-reliance of steel production and build a strong team of professionals, and engineers equipped with modern machinery to prosper the economy of Afghanistan.

Position Summary 

The IT Officer is responsible for managing and maintaining the organization's information technology systems, networks, hardware, and software. The role ensures smooth IT operations, provides technical support to staff, and safeguards data security.

Key Responsibilities

·        Install, configure, and maintain computer hardware, software, printers, and network systems.

·        Provide technical support and troubleshooting assistance to employees.

·        Monitor and maintain LAN, WAN, internet connectivity, and network security.

·        Manage user accounts, email systems, and access permissions.

·        Perform regular system backups and data recovery procedures.

·        Install security updates, antivirus software, and firewall protection.

·        Maintain IT inventory and records of hardware and software assets.

·        Coordinate with external vendors and service providers for IT-related services.

·        Ensure compliance with organizational IT policies and procedures.

·        Prepare technical reports and documentation.

·        Support meetings, presentations, and video conferencing systems.

·        Monitor system performance and recommend improvements.

Required Qualifications

Bachelor’s degree in information technology, Computer Science, or a related field.

Minimum 3 years of relevant IT experience.

Knowledge of Windows operating systems, networking, and hardware maintenance.

Familiarity with Microsoft Office 365, email systems, and cloud services.

Understanding of cybersecurity principles and data protection practices.

Strong problem-solving and communication skills.

Key Skills

Network Administration

Hardware & Software Troubleshooting

Cybersecurity Awareness

System Administration

Data Backup & Recovery

Technical Support

IT Asset Management

Microsoft Office 365

Communication & Teamwork

Reporting To

Administration Manager / Operations Manager / IT Manager

Bachelor’s degree in information technology, Computer Science, or a related field.

Minimum 3 years of relevant IT experience.

Knowledge of Windows operating systems, networking, and hardware maintenance.

Familiarity with Microsoft Office 365, email systems, and cloud services.

Understanding of cybersecurity principles and data protection practices.

Strong problem-solving and communication skills.

via email