Receptionist

Ziauddin Kamal Hospital is a 20-bed private healthcare facility located at the Khushal Khan Dewan Begi Crossroad, PD#5, Kabul, Afghanistan. We are committed to delivering compassionate, high-quality medical care to our community. As a growing hospital, we focus on professional ethics, teamwork, and patient-centered service. To expand our team, we are seeking qualified and dedicated medical and support staff for multiple full-time positions with rotating shifts.

• Greet and assist patients and visitors with a courteous and professional manner.

• Manage patient registrations, appointments, and inquiries across multiple departments.

• Operate and navigate hospital databases to retrieve and update patient records accurately.

• Coordinate fee payments for various departments, ensuring correct billing and payment collection.

• Liaise between patients, clinical staff, and accounts department for seamless admission and OPD processes.

• Maintain front desk organization and handle phone calls with efficiency.

• Minimum 3 years of experience as a receptionist in a hospital (mandatory).

• Well-versed in hospital management systems (HMS) / databases and patient registration software.

• Familiarity with fee structures, payment procedures, and coordination across departments (e.g., lab, radiology, pharmacy, OPD, IPD).

• Strong communication and interpersonal skills in English, Urdu, and preferably local language.

• Proficient in MS Office (Excel, Word).

• Ability to handle pressure, multitask, and work in rotational shifts if needed.

  
  

  Education:

  Bachelor’s degree preferred. Diploma in Hospital Management or related field is a plus.

Submit your CVs to hospital.ziauddinkamal@gmail.com.