Director Revenue Assurance & Fraud Management

Etisalat Afghanistan is 100% owned subsidiary of Etisalat UAE. Etisalat is one of the largest telecommunications companies in the world and the leading operator in the Middle East and Africa, headquartered in the UAE.
Etisalat Afghanistan is committed to developing the Afghan national work force as an organizational priority. It’s an equal opportunities employer and will ensure development of Afghan nationals by capacity building and using training facilities.

• Formulate and implement a Revenue Assurance strategy ensuring that all revenues due from customers and 3rd parties are accurately Captured, Recognized, Billed and Accounted for throughout
• Ensure that adequate change management procedures are performed from Switch to Billing Elements
• Undertake platform integrity assurance to identify all problems in the activation chain, enabling the subsequent correction and prevention of the causes
• Make leakage and losses visible so they can be consequently controlled
• Lead efforts to develop policies and procedures that streamline revenue assurance processes
• Reduce bad debt and make sure account receivables are received in time
• Ensure preparation of financial statement disclosures relating to revenue, including summarizing and communicating revenue recognition data and account receivables
• Analyze revenue cycle including review of corporate accounts receivable and definition of requirements for billing system
• Formulate and implement the Fraud Management strategy underlining
• Manage internal and external fraud incident (detection, investigation, analysis, recovery, prevention and reporting
• Devise and develop fraud policies, procedures, work instructions and processes.
• Assess all risk impacts and implement effective controls into new and existing products, promotions and services
• Establish internal Fraud Management and Risk policies as well as rules for business units
• Identify and assess financial risks, e.g. bad debt, fraud, revenue leakages
• Define rules for the payments to be received on account of billing and other collections with proper planning and control in order to ensure smooth and accurate collection from customers.
• Monitor and ensure customer billing complaints and disputes are properly addressed and timely resolved.
• Manages adjustments and ensure the issuance of clearance certificates; ensures that credit checks/investigations are carried out for all new line applications.
• Monitor and ensure continuous follow-up of overdue accounts to maximize collection and ensure prompt settlement of overdue account cases.
• Responsible for the creation and implementation of the “Credit and Collection Policy” for different customer segments.
• Ensure application of the customer's credit application and document vetting procedures as per approved credit Policy.
• Oversees and monitors the credit and collection function as well as develops and implements an internal control system to ensure prompt recovery and settlement of customer’s outstanding accounts.
• Design and develop the Fraud Management strategy for EA.

Bachelor’s degree in Financial Management or a related field, with 12 years of relevant experience.

To apply for this vacancy, please use the following link; https://careers.etisalat.af/ 

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For further information, please contact us via WhatsApp at +93 (0) 788 887 363.