Organization for Research & Community Development (ORCD) is a Non-governmental, Non-political, Non-profitable and independent organization founded in 2010 by a group of community development and research specialist. The aim of the organization is to contribute to the development of Afghanistan as an integral part of the international community. It envisages accomplishing its aims by building local capacities, generating evidence in various disciplines, promoting evidence-based on best practices and implementing development projects aimed at community development at the grass root level. ORCD is a multi-donor funded NGO, implementing health, agriculture and community development projects in several provinces of the country.

The CEFC Facilitator will be responsible for implementing and managing a system for collecting, analyzing, and responding to feedback from the communities we serve. A primary role of the CEFC facilitators will be strengthening community structures for community feedback through establishing community-based face-to-face channels, facilitating face-to-face information sharing and feedback intake. The CEFC facilitator will be also responsible for strengthening community engagement through regular field visits, meetings, and FGDs with the affected community members as well as take necessary corrective actions to address community needs and feedback. 

He/She will also be responsible for maintaining accurate records of feedback, preparing reports and recommendations based on the data collected, and ensuring that organization is responsive and accountable to the needs and preferences of the communities. The CEFC facilitator will be responsible but not limited to the following activities:

Key responsibilities:

Strengthening Organizational Capacity:

• Establish and strengthen mechanisms to enhance organization’s efforts for community engagement and effective community engagement feedback mechanisms (CEFM).
• Train the frontline staff members on the importance of CEFCs and how to effectively communicate and manage feedback they receive from communities.
• Monitor and evaluate the organization's CEFC activities to ensure they are in line with best practices and donor guidelines on Accountability Affected Population (AAP).
• Ensure that the information sharing, and feedback mechanisms are based on preferences of the communities.

• Provide ongoing support and guidance regarding health & nutrition to the community focal points on effective feedback management and information sharing with the affected communities.

Managing the Common Feedback System:

• Take responsibility for the implementation and monitoring of the Common Feedback System introduced by donor.
• Conduct community meetings and FGDs regarding health & nutrition to ensure that communites insight are regularly collected and addressed.
• Ensure that feedback received through the system is properly documented, analyzed, and responded to in a timely manner.
• Undertake regular community validation and ensure data accuracy.

• University Degree in social science, health or nutrition sectors.
• At least one year experience working in health & nutrition mobilizer community engagement, feedback mechanisms, monitoring and evaluation, or a related field with NGOs/INGOs.
• Fluency in spoken Pashto, Dari are required. Having excellent working knowledge of written and spoken English.
• The ability to analyze and interpret data, identify trends, and draw actionable insights from community feedback is required.
• Understanding and respect for local culture, traditions, and social norms is essential for trust building with communities.
• Proficiency in Microsoft Office and other relevant applications (e.g Kobo) for data collection and reporting.

Qualified interested Afghan candidate can fill out the following online form entering the link for cover letter and CV: https://forms.gle/dqoJxsHakENxSfnZ9

The vacancy number should be written as: (Health & Nutrition Mobilizer Community Engagement & Feedback Facilitator , VA No: ORCD-169-2024)
Only short listed candidates will be invited for an interview

Submission Email:

1. Fill out the following form https://forms.gle/EsixabUKfG3232PG6 2. If you can’t use the above form, send your cover letter and CV to this email: recruitment@orcd.org