1 year ago

Help Disk

Afghan Literacy Organitzation (ALO)
870

This job is expired

Position Title: Help Disk

2024-08-27    Zabul     Full Time     870

Job Location: Zabul
Nationality: Afghan
Category: Program Capacity Building
Employment Type: Full Time
Salary: As per Organization Scale
Vacancy Number: ALO-0058-2024
No. Of Jobs: 10
City: Districts in ZBL Province
Organization: Afghan Literacy Organitzation (ALO)
Years of Experience: 2 years of experience as a Help Disk
Contract Duration: Project Based
Gender: Male
Education: • 12th graduate or higher education
Close date: 2024-08-27

About Afghan Literacy Organitzation (ALO):

About ALO

Afghan Literacy Organization is a registered non for profit, non‐political and non‐governmental organization working for development and transformation of civil society in Afghanistan. ALO was established in August 1995 and registered with Ministry of Economy to response the need of vulnerable Afghan refugees and internally displaced families at the time of civil and factional fighting following Soviet Union’s invasion of the country and troops withdrawal in early 1990’s. ALO is established to work for Afghan Communities in the fields of Education, basic health care, gender, human rights, capacity building, and income generating activities and rehabilitation as well as emergency operations like food distribution targeting the most vulnerable Afghan people.

د افغان سواد آموزي موسسه یوه غیر سیاسی، غیر دولتي او په ګټه نه ولاړه موسسه ده چي د خپلي ټولني د پیاوړتیا لپاره په افغانستان کي کارکوي. د افغان سواد آموزي موسسه په کال ۱۹۹۵ کي د اقتصاد محترم وزارت سره ثبت شوي ده چي د هغو افغان مهاجرینواو داخلي بیځایه شوي خلکو ملاتړ وکړي کوم چي د شوروي اتحاد د یرغل په نتجه کي کړيدلي وه. د افغان سواد آموزي موسسه د خپلو خکلو لپاره په تعلیمي، روغتیايي ، انساني حقوق، ظرفیت جوړوني او په عاجلي واقعاتو کي غذا رسولوپه ساحه کي کارکوي. 

Job Descriptions:

  1. Effectively communicate the project's objectives, activities, and procedures to both staff and beneficiaries through face-to-face discussions, phone calls, emails, or chat.
  2. Help disk will be responsible for providing support to targeted beneficiaries in FDP
  3. Gather and document data from staff and beneficiaries using the project's designated tools and formats.
  4. Collect relevant information about project issues and challenges, and provide technical support for the project's information systems, including databases.
  5. Prepare and produce reports on the project's progress, performance, and impact. Coordinate with other project teams, partners, and stakeholders as needed.
  6. Coordinate with other staff members, such as community mobilizers and food distributors, regarding the implementation of the project. Communicate with moderators and the Gender Officer about provided information and gender-related issues.
  7. Adhere to the project's policies, guidelines, and standards. Perform any additional tasks assigned by the Project Officer.

Job Requirements:

  • 12th graduate or higher education with at least 2 years of experience as a Help Disk.
  • Proper communication skills and a high level of proficiency in English, both spoken and written.
  • Advance and outstanding computer skills.
  • Excellent team building and management abilities along strong negotiation and decision-making skills.
  • Ability to deal with difficult situation and be logical thinker.
  • Willingness to travel to anther provinces as required.
  • Familiar with the work of NGOs.

Submission Guidelines:

Interested applicants should fill out the Application Form linked HERE: https://forms.gle/XWCqq94mLBJBBiZJ6 this form will collect your basic information, and make sure to attach your CV and cover letter in designated section or forward their CV and Cover letter to hr.manager@alo.org.af, including their qualification and relevant experience by 27 August 2024.

Applications will not be accepted after the closing date of the position. Only short-listed candidates will be contacted for written test

Note. Please don’t forget to type the Vacancy Announcement Number (ALO-0058-2024) in the given section of Google Form or in Subject line of Email while applying online. Application without vacancy number will not be accepted.

یادونه :مهرباني وکړئ خپله خلص کاري او ښوونیزه سوانح د درخواست سره مل په پورتني ایمیل ادرس اویاهم د ګوګل دلاري اړوند درخواست پاڼه ډکه کړئ .

Submission Email:

hr.manager@alo.org.af

Apply



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