HI has been supporting the Afghan people since 1987, starting its operations in Pakistan. Since 1996, HI has been operating across Afghanistan in order to launch victim assistance interventions, working at different levels of the society and adopting a cross-sectoral approach. While present on the ground to directly support victims of the conflict through the provision of a range of services – from physical rehabilitation, to mine risk education and inclusive livelihoods – HI has been continuously advocating to increase the rights of victims and other people with disabilities in the country. In particular, and in line with its global strategy and priorities, HI has been advocating to reduce the use of landmines and conventional weapons. Acknowledging the need to respond to the urgent emergency crises combined with longer term, chronic gaps in the provision of services, HI has steadily expanded its range of activities and services in order to support the most vulnerable people, enhancing their resilience while strengthening participation and inclusion of all individuals.

The Duties and responsibilities may include but not limited to: 

LOBALOBJECTIVES OF THE POSITION:

Under the supervision of the project Manager, with strong functional links with the P&O Technicians, and PTs, the social workers ensure a clear mapping of the actors and the services exiting in the province of Intervention, and neighbouring provinces and the efficiency of the referral pathway between HI and the others partners, including the follow-up of the patients/ beneficiaries.

The social worker ensures a coordination of care that is safe, timely, effective, efficient, equitable and patient-centred (case management).

The Social Worker will:

• Obtain a good overview of activities and services in the area covered, by establishing good links with the Shuras, the community in general and other local associations in the communities
• Provide a complete and clear mapping of services (here below mentioned) existing in the provinces and areas of intervention
• Provide indirect response through referrals to stakeholders working in social, protection, psychosocial and health sectors or any other relevant sectors according to the needs of the beneficiaries (including close follow-up on the process and response) in close link with the PSS, The PT and the MRE workers
• Handle case assignments, draft service plans, review case progress and assist in determining case closure
• Help beneficiaries to achieve well-being and autonomy
• Ensure a communication flow with the different stakeholders intervening in the process

RESPONSIBILITIES AND TASKS DESCRIPTION:

1. ESTABLISH A CLEAR MAPPING OF EXISTING SERVICES
   • Contact and meet the different stakeholders and partners to have a clear understanding of their action and mandate
   • Establish a mapping service
   • Establish a clear communication with the different partners and stakeholder, HI could refer cases depending of the needs
   • Key services providers are identified in the communities

2. HANDLE CASE ASSIGNEMENTS PROPERLY
   • Fill the different assessments and referral forms, when required, according to the assessment’s criteria
   • Identify needs for referrals to other relevant stakeholders and monitor referrals conducted in coordination with the Psychosocial Workers, the Physiotherapist and/or the Project Officer.
   • Recognize emergency situation or situations that need immediate medical care or protection measure and react in consequence making efforts to ensure that beneficiary get the appropriate services in close link with the Psychosocial Workers
   • Ensure that the beneficiaries referred to HI are taken in charge by HI technical Team accordingly to their need
   • Ensure that the beneficiaries referred by HI are taken in charge by the structure/ organizations accordingly to their need and ensure the follow-up and communication flow with the organization/ stakeholder/ partners to whom beneficiaries are referred

3. DEVELOP PLANNING TOOLS AND REPORT ADEQUATELY
   • Maintain complete individual files for each person, including detailed descriptions of services provided and evolution of the case
   • Ensure that complete beneficiary pack is properly filled and signed
   • Write case studies on beneficiaries and activities of the project link to referral pathway if requested
   • Respect all guidelines and documentation within the project; keep data records for each individual and group sessions
   • Document any protection concerns and report them to your line manager
   • Ensure a daily quantitative and qualitative reporting through the tools (assessment form, follow up form, discharge and monitoring form, donation certificate) and system in place
   • Any other reports to be made upon line manager request
   • Actively participate to all the project meeting, technical follow-up, internal and external trainings related to your position according to your line manager instructions
   • Contribute to the organization of the weekly plan within the multidisciplinary team, with the support of the Project Officer

4. Demonstrate willingness to improve professional competences and abilities to increase care quality:
   • Demonstrate motivation at work.
   • Demonstrate willingness to improve his/her own knowledge and skills by participating actively in any training sessions, capacity building activities…
   • Participate in the different activities that are common to all team members (identification of needs of beneficiaries, internal and/or external referrals)
   • Respect each team member’s positions, work, and specificity
   • Adapt to special situations or demands from supervisor (reporting, etc.)

5. Respect hygiene and security rules
   • The Social Worker respects and applies basic hygiene rules;
   • He/she maintains equipment clean and secured.
   • He/she observes at all times strict commitment to Handicap International Security & Safety regulations as per procedures in place at mission level
   • He/she supports information internal dissemination to relevant focal persons at mission level aiming at reinforcing security and safety of Handicap International staff and assets

6. Demonstrate an ethics and professional practice:

• • Show professional ethics, respect and promote Handicap International mandate
  • Among others, he/she respects beneficiary’s privacy and confidentiality (he/she only share medical information with medical staff/persons directly involved in beneficiary’s care)
  • Respect the Handicap International protection of children policy and protection of beneficiaries from sexual exploitation and abuse policyand report to your line manager any non-respect of HI’s policies amongst the teams or partners.
  • Report any incident or act that causes any harm to beneficiary or to others.
  • Always interact with children with the presence of their parents or caregivers
  • Always respect a refusal of service.
  • Work with the best of knowledge and abilities to offer a good quality psychosocial support
  • Show abilities and competences to execute an efficient rehabilitation intervention

Qualifications and Skills:

Essential

• Graduate of Bachelor degree in Social Science or any other related field
• At least three years experiences within the community activities with I/NGOs.
• Proven experience in case management
• Ability to establish contacts and working relationships with partners and organizations.
• Good communication skills
• Strong comprehension of the needs of conflict-affected communities and persons with injuries and disabilities
• Strong skills in community mobilization.

• Excellent written & spoken in Dari and Pashto
• Written and spoken English is an asset
• Abilities to properly communicate with patients, families/caretakers and medical staff
• Abilities to work within a team and collaborate in a constructive way with the Physiotherapists, MRE workers and the PSS workers
• Ability to work with different type of beneficiaries
• Strong interpersonal, communication skills and active listening skills
• Problem-solving skills
• Organizational and time management skills
• Able to work both independently and in a multicultural team environment
• Able to work under pressure and in unstable environment
• Willing to learn and develop professionally

Desirable:

• Experience in hospital settings is an asset
• Familiar with MS Office (Word, Excel) and internet
• Open and interested in disability issues
• Capable of goodwill and humanity behaviors
• Good organization skills
• Adheres to the project’s vision: a world in which all forms of disabilities can be prevented, cared for or integrated, and in which the rights of people with disabilities are respected and applied

Application Process:

Applicants can login to the online application system by copying and pasting the following link https://airtable.com/appOo72212rrWe3rM/shr3V05olqWoLgUMv into their web browser to submit their details and upload their required documents prior to the deadline.

Important notes:

• Please note that only the applications received through the online platform will be considered for this position.
• It is important to note that applications received after the deadline will not be considered. Therefore, timely submission is crucial.
• After the review process, please be aware that only candidates who have been shortlisted will be contacted for the next stages of the recruitment process. If you do not hear from us, please consider that your application has not been selected for further consideration at this time.

- HI has got strong stand on protection of beneficiaries.

"The Role Holder will have to create and maintain an environment which prevents sexual exploitation and abuse and promotes the implementation of the code of conduct"

HI promotes and upholds the principles of equal opportunities and its policies (PSEAH, Child Protection etc). HI has a zero tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in HI includes, in particular, criminal
record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

Individuals with disabilities and female candidates are especially encouraged to apply. We are committed to fostering a diverse and inclusive environment and strongly value the unique perspectives and contributions that you can bring to our team