Responsibilities and Tasks
Job Responsibilities 01: Management
- Manage, plan, organize, and coordinate the project activities with office, donor and third parties
- Make sure that the Women and Girls Safe Spaces (WGSS) are functioning in a proper way and are following the goals and objective of the project.
- Manage and supervise the WGSS and their internal activities, external activities and their linkages with beneficiaries, communities, and stakeholders
- Manage and supervise the WGSS staff, their work, and their professional relationships with each other, with beneficiaries, communities and stakeholders.
- Determines the need for and coordinates the placement of women and girls in substitute care facilities.
- Receives and investigates reports of child abuse and neglect within mandated time limits.
- Assess immediate safety of women and girls and initiates appropriate levels of protection needed.
- Conducts home evaluations, observing family situations relating to allegations of abuse and neglect; interviews clients and professionals to obtain information for the purposes of making a finding and determining protection and service needs.
- Make quarterly budget plan and ensure spent of budget accordingly.
- Coordination and collaboration with finance, procurement and logistic departments and make sure that project needs are provided accordingly
- Ensure provision of professional and confidential services to survivors of GBV, grounded in survivor-centered case management approach.
- Ensure accurate client information Documentation through accurate filling of intake and consent forms and ensure confidential and safe storage.
- Support the maintenance of the AAA’s case management system by maintaining client confidentiality.
- Participate in interpretation of the analyzed data on trends and work with the GBV Psychosocial officer to disseminate information to all relevant stakeholders.
- Participate in the development of case management monitoring systems and help to ensure that GBV community workers utilize these systems correctly and consistently.
- Present ActionAid in protection and GBV sub clusters meetings
- Development of referral pathway system and create a strong linkage with partners implementing GBV and other relevant services.
- Make sure the validity of reports of allegations; payment for services provided to clients, the process of distribution and any external immediate program which will be attached to the project based on needs
- Ensure the GBV database is accurately updated on a regular basis.
- Ensure the psychosocial database is accurately updated on a regular basis.
- Ensure the report hub portal is updated on a regular basis.
- Ensure ethically and confidentially collect and store of GBV data in different sections by assigned staffs.
- Provide tabular, progress and narrative reports on biweekly, monthly, quarterly, half year and final to donor and sectorial departments.
- Provide and initiates different formats for different activities while needed
- Any other duty assigned by sign manager.
Job Responsibilities 02: Training, Mentorship & Coaching
- Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the AAA’s GBV Program.
- Provide leadership and guidance to all safe space officers, psychosocial councilors, case workers and community workers, to ensure all Program activities meet best practice standards.
- Monitor and supervise case management, including capacity building through training and on-the-job training of community workers. Training topics should include active listening and effective communication, action, and safety planning, GBV guiding principles, GBV basic concepts, and other related topics.
Job Responsibilities 03: Coordination & Networking
- Strengthen and maintain networks through other service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration, and coordination among partners (protection, health, legal, and psychosocial sectors).
- Advice the outreach teams on programming areas that require targeted interventions and campaigns based on trend analysis.
- Participated in capacity building training for the local partner’s around psychosocial support.
- Strengthen and maintain networks with community leaders, women leaders, service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration, and coordination among partners (protection, health, legal, and psychosocial sectors)
- Work in collaboration with psychosocial councilors, safe space officers and GBV case workers to ensure ongoing needs of women and girls are being met through prevention-related activities.
- Monitor monthly community outreach plan with community workers, based on case trends and ongoing needs of women and girls.
- Assist Program Manager in responding to the enquiries of a technical nature from field staff, government, donor, and other stakeholders.
Job Responsibilities 04: Partnership Development
- Organize and conduct training for partners on relevant organizational development areas and support peer learning between AAA and the local partner.
- Development of referral networks between partners implementing GBV and implementation of referral pathways in collaboration with GBV Subcluster.
- Participate in conferences at provincial level and another inter-agency coordination meeting.
Education & Training:
Bachelor’s degree or master's degree in business, communications, social work, or related field.
Minimum 2 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred. Background in health care, social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care.
- Clear understanding of gender, abuse of power, and issues surrounding violence against women.
- Able to maintain confidentiality, medical ethics and respect for clients at all times.
- Experience in participatory techniques and community mobilization
- Able to lead, train, supervise, facilitate and motivate GBV Community Workers in their respective tasks in a professional, respectful and supportive manner.
- Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
- Able to coordinate multiple tasks while maintaining attention to quality and detail.
- Willing to work in a hardship area.
- Fluency in English, including writing clear and concise reports.